Canon IR3300 Getting ready when right door is open.

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  • akhilk
    Technician
    • Jun 2012
    • 39

    #1

    [Jamming] Canon IR3300 Getting ready when right door is open.

    Hello,
    I have an IR3300 machien which is getting ready when the right side door below is opened then it makes the sound and gets ready. And when it is closed it says paper jamming.PLease help
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR3300 Getting ready when right door is open.

    Originally posted by akhilk
    Hello,
    I have an IR3300 machien which is getting ready when the right side door below is opened then it makes the sound and gets ready. And when it is closed it says paper jamming.PLease help



    mind-reader real.jpg
    Jam Code ???
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • akhilk
      Technician
      • Jun 2012
      • 39

      #3
      Re: Canon IR3300 Getting ready when right door is open.

      There is no error.it just says the paper has been jammed and it shows the right door on the display asking to remove the paper that has jammed.

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      • COPIERTEC ASSOCIATES
        Trusted Tech

        250+ Posts
        • Aug 2011
        • 279

        #4
        Re: Canon IR3300 Getting ready when right door is open.

        Try to clean the paper sensors and check on the sensor flags.

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        • akhilk
          Technician
          • Jun 2012
          • 39

          #5
          Re: Canon IR3300 Getting ready when right door is open.

          Replaced the boards and the sensors. No change. When turning the machine on, only if the right door is open then you get the getting ready sound from the machine. If it's closed the machine won't startup.

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          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon IR3300 Getting ready when right door is open.

            Originally posted by akhilk
            Replaced the boards and the sensors. No change. When turning the machine on, only if the right door is open then you get the getting ready sound from the machine. If it's closed the machine won't startup.
            -----------------------------------------------------------------------------------------------
            when u first power up printer with all the doors closed ~~~what exactly happens

            pull out all cassettes before power on/ could be that when u close door > paper pick-up rotation is trying to start

            INTR (jam check) Makes a power-on jam check when the power is turned on. / Note: there are "No Power On Stationary Sensor Jams"
            A Little misleading statement by Canon-----Printer will not finish INIT Rotation until power cycle is complete (all doors closed )

            I said JAM CODE not Error code

            did u look at Jam Log --COPIER>DIPLAY>JAM

            did u check sensors state in I/O mode
            Last edited by teckat; 07-22-2015, 08:15 PM.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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            • akhilk
              Technician
              • Jun 2012
              • 39

              #7
              Re: Canon IR3300 Getting ready when right door is open.

              IMG_3780.JPG
              This is the jam history.

              Also the problem is if the right side door is open while turning on, the pickup motors are running and the machine is not showing the jamming problem.
              And when all doors are closed including the right side one then the motors are not running, i.e the machine is silent and error comes up.

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              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                5,000+ Posts
                • Mar 2008
                • 5000

                #8
                Re: Canon IR3300 Getting ready when right door is open.

                check sensors in I/O mode.
                If it ain't broke, don't fix it
                A picture is worth a thousand words

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                • Canuck
                  Tech Specialist

                  1,000+ Posts
                  • Nov 2007
                  • 1713

                  #9
                  Re: Canon IR3300 Getting ready when right door is open.

                  I believe that code is for the cassette 1 pickup re-try sensor. Have you even removed the pick-up assembly? It's a wonderful device on these machines(lol). Runs flawless until lifter rack or knife chips a tooth. You said you replaced the boards and sensors...what boards and what sensors??? A lot of guessing going on here...

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                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: Canon IR3300 Getting ready when right door is open.

                    Originally posted by akhilk
                    [ATTACH=CONFIG]30002[/ATTACH]
                    This is the jam history.

                    Also the problem is if the right side door is open while turning on, the pickup motors are running and the machine is not showing the jamming problem.
                    And when all doors are closed including the right side one then the motors are not running, i.e the machine is silent and error comes up.
                    --------------------------------------------------------------------------------------------------------------

                    U need to pull out pick up unit to inspect
                    If a delay is detected once again after a retry and the jam must be removed, the paper can become torn if an attempt is made form the cassette side. To enable removal from the right
                    cover side, the following operation takes plate:

                    1) After detecting the jam, the retracting roller is driven for a period equivalent to a distance over which paper may be moved 10 cm.
                    The paper will be moved to a point where it is in view when the right cover is opened.
                    2) The control panel indicates an instruction to the effect that the jam may be removed from the right cover side.
                    3) The right cover may be opened to remove the jam. If the jam is not in view when the right cover is opened, it may be removed from the cassette side.



                    0Axx power-on stationary jam
                    xx05 cassette 1 re-try sensor (PS7)

                    COPIER>I/O>DC-CON

                    Address-Bit--Notation---Description ------------------------------------Remarks
                    P015------0-----PS7--------cassette 1 re-tray paper detection signal----1: paper present/ 0: absent
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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