Ir adv 6255 (not waking up from sleep mode)

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  • gksapple
    Trusted Tech

    100+ Posts
    • Apr 2014
    • 116

    #1

    [Misc] Ir adv 6255 (not waking up from sleep mode)

    HI
    IR ADV 6255
    MACHINE IS NOT WAKING UP FROM SLEEP MODE ,every time when its goes to sleep we have switch off and switch on to use machine

    *updated the firmware to latest MN con 18.02 but no use still in the same condition
    looking for some suggestion
  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #2
    Re: Ir adv 6255 (not waking up from sleep mode)

    hi change the Main Control Board and it will works .since a week happened same problem with me i debut in the power supply first then i realized its the Main Board i changed it and it works normally
    Distinguished road makes you jewel in rough

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Ir adv 6255 (not waking up from sleep mode)

      Originally posted by gksapple
      HI
      IR ADV 6255
      MACHINE IS NOT WAKING UP FROM SLEEP MODE ,every time when its goes to sleep we have switch off and switch on to use machine

      *updated the firmware to latest MN con 18.02 but no use still in the same condition
      looking for some suggestion
      -------------------

      Try & remove/clean/ re-seat RAM Dimms on MN-CON1
      or
      Replacement of Right Support 24V Supply==FC9-5007-000
      #32 in pic
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • mramlawi
        Senior Tech

        500+ Posts
        • Jul 2011
        • 838

        #4
        Re: Ir adv 6255 (not waking up from sleep mode)

        the weird thing that the machine is brand new and it just work 13000 copies and i changed the main conrtol and it works must be some updates to this or dont know the reason if any one know i will be thankful
        Distinguished road makes you jewel in rough

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Ir adv 6255 (not waking up from sleep mode)

          Originally posted by mramlawi
          the weird thing that the machine is brand new and it just work 13000 copies and i changed the main conrtol and it works must be some updates to this or dont know the reason if any one know i will be thankful


          NOTE:

          You may just have some poor connections into that board/
          did / are you able test removed board on another printer to create the issue
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • mramlawi
            Senior Tech

            500+ Posts
            • Jul 2011
            • 838

            #6
            Re: Ir adv 6255 (not waking up from sleep mode)

            Originally posted by teckat
            NOTE:

            You may just have some poor connections into that board/
            did / are you able test removed board on another printer to create the issue
            Yes i tried the part on another machine and it works then after a few hrs made same problem really weird its a brand new machine must be some bulltin for this issue
            Distinguished road makes you jewel in rough

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Re: Ir adv 6255 (not waking up from sleep mode)

              Originally posted by mramlawi
              Yes i tried the part on another machine and it works then after a few hrs made same problem really weird its a brand new machine must be some bulltin for this issue
              👀
              Only thing posted for symptoms is Right Support 24V Supply replacement.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • gksapple
                Trusted Tech

                100+ Posts
                • Apr 2014
                • 116

                #8
                Re: Ir adv 6255 (not waking up from sleep mode)

                Originally posted by mramlawi
                hi change the Main Control Board and it will works .since a week happened same problem with me i debut in the power supply first then i realized its the Main Board i changed it and it works normally
                HI
                IS THAT MCB 1?

                Comment

                • gksapple
                  Trusted Tech

                  100+ Posts
                  • Apr 2014
                  • 116

                  #9
                  Re: Ir adv 6255 (not waking up from sleep mode)

                  Replaced the full power supply(swapped from another working machine)but still not resolved

                  Originally posted by teckat
                  -------------------

                  try & remove/clean/ re-seat ram dimms on mn-con1
                  or
                  replacement of right support 24v supply==fc9-5007-000
                  #32 in pic

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Re: Ir adv 6255 (not waking up from sleep mode)

                    Originally posted by gksapple
                    Replaced the full power supply(swapped from another working machine)but still not resolved
                    ====================================
                    Try inspection and re-seating all components on the controller


                    if applies

                    turn "off" the option "Reject SNMP Packets While in Sleep Mode
                    Settings Registration > Network > SNMP Settings > Reject SNMP Packets While in Sleep Mode. [ on / off ]



                    set "Sleep Mode Energy Use" to "low"

                    Did you Set a Time for the Device to Automatically Exit Sleep Mode
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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