[Error Code] E020-0281 with IPR C6010

[khattab.al.masry]

Dears all:
We facing a problem with our client machine that UI display E020-0281.
We clean the patch sensor as mentioned in service manual but no result the come again after few print.
In service manual that mentioned also to shorten the interval of cleaning maintenance.
Our question is where this interval of cleaning maintenance?.
Thanks for help us.

[teckat]

Re: E020-0281 with IPR C6010

Dears all:
We facing a problem with our client machine that UI display E020-0281.
We clean the patch sensor as mentioned in service manual but no result the come again after few print.
In service manual that mentioned also to shorten the interval of cleaning maintenance.
Our question is where this interval of cleaning maintenance?.
Thanks for help us.

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Periodic service is done, in principle, every 250,000 sheets if possible

Shorten the interval of cleaning maintenance./ means to try and work with customer & schedule a Periodic service call before issues may appear ( try and discover what customer is printing , as in heavy coverage of toner on paper ______/ keeping good parts replacement records by printer/ don't wait until something craps out

How old M Drum ?

Try Performing PT-LPADJ for the issue.
This is found in Service Mode, under COPIER>FUNCTION>MISC-P>PT-LPADJ



E020-0281 was indicated every time after few copies had been made.

Workaround :
Check the P-B-P-Y/M/C/K readings under COPIER > DISPLAY > DENS.
Readings are typically between 300 - 650.

In this case the reading P-B-P for Magenta was at 88 indicating the light quantity value detected for Magenta drum ground during ATR control is below the appropriate value.
Replacing Drum patch Sensor PS117 (FK2-2713-000) resolved the issue in the field.


You have other checks to perform / other than just cleaning ATR
E020-0x81
COPIER > Display > DENS > P-B-P-Y/M/C/K is less than 150
-Soil on the ATR sensor
-Faulty pressure for developing assembly
-Broken wire of ATR sensor
-Damaged ATR sensor
-Malfunction of ATR patch detection shutter

see attach pdf info for Quality Assurance Kits