Canon ir2318 Network Adapter not appearing

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  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #1

    Canon ir2318 Network Adapter not appearing

    hi ,
    i have 2 copiers ir2318 with same problems at different clients , the machine had lan card but its not displaying on the system settings , is theres any updates for this or must change the lan card cos its damaged ?
    Distinguished road makes you jewel in rough
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon ir2318 Network Adapter not appearing

    Originally posted by mramlawi
    hi ,
    i have 2 copiers ir2318 with same problems at different clients , the machine had lan card but its not displaying on the system settings , is theres any updates for this or must change the lan card cos its damaged ?

    make sure the (option) Network Adapter is sitting correctly on the Image Processor
    NA2.JPGNA BOARD.JPGNetwork Adapter

    Make sure the EER LIGHT is not Lit or Blinking
    on Printer power on it will light then go off



    Press (Additional Functions)
    <System Settings> ➞ press [OK].
    <Network Settings> ➞ press [OK].
    <Ethernet Driver> ➞ press [OK].
    Press [OK] to select <Auto Detect>.
    Select whether or not to use the Automatic Detect function.
    ● If you want the machine to automatically determine the communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/
    100 Base-TX):
    Use [^] or [V] to select <On /or Off> ➞ press [OK].

    IMPORTANT
    Connect the cable with the power OFF. Even when you set <Auto Detect> to ‘On’, the Auto Detect function will not work correctly if you reconnect the network cable (for
    example, to a different Ethernet hub) with the power ON.
    NOTE
    The default setting is ‘On’. Use the ‘Off’ setting when you want to specify a particular Ethernet setting.
    Press [OK] to select <Auto Detect>.
    Use [^] or [V] to select <Settings> ➞press [OK].
    Use [^] or [V] to select<Communication Mode> ➞ press [OK].
    Use [^] or [V] to select <Full Duplex> or<Half Duplex> ➞ press [OK].
    *Select <Full Duplex> to set the machine to simultaneously send and receive data.
    *Select <Half Duplex> to set the machine to alternately send and receive data.
    Use [^] or [V] to select <Ethernet Type>➞ press [OK].
    Use [^] or [V] to select <10 Base-T> or<100 Base-TX> ➞ press [OK].
    Press (Reset) to return to the Standby display.
    *Restart the machine.
    Turn OFF the machine, wait at least 10 seconds, and then turn it ON.
    Last edited by teckat; 08-02-2015, 06:18 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mramlawi
      Senior Tech

      500+ Posts
      • Jul 2011
      • 838

      #3
      Re: Canon ir2318 Network Adapter not appearing

      Originally posted by teckat
      make sure the (option) Network Adapter is sitting correctly on the Image Processor
      [ATTACH=CONFIG]30092[/ATTACH][ATTACH=CONFIG]30093[/ATTACH]Network Adapter

      Make sure the EER LIGHT is not Lit or Blinking
      on Printer power on it will light then go off



      Press (Additional Functions)
      <System Settings> ➞ press [OK].
      <Network Settings> ➞ press [OK].
      <Ethernet Driver> ➞ press [OK].
      Press [OK] to select <Auto Detect>.
      Select whether or not to use the Automatic Detect function.
      ● If you want the machine to automatically determine the communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/
      100 Base-TX):
      Use [^] or [V] to select <On /or Off> ➞ press [OK].

      IMPORTANTNOTE*Restart the machine.
      Turn OFF the machine, wait at least 10 seconds, and then turn it ON.
      actually it was working fine at my client and suddenly this happen nothing blinking on the main control theres no firmware updates for this ?
      Distinguished road makes you jewel in rough

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon ir2318 Network Adapter not appearing

        Originally posted by mramlawi
        actually it was working fine at my client and suddenly this happen nothing blinking on the main control theres no firmware updates for this ?

        Remove & Re Seat Network Adapter

        working fine
        explain ~~~~~~~~~~~~~~~~~~
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • mramlawi
          Senior Tech

          500+ Posts
          • Jul 2011
          • 838

          #5
          Re: Canon ir2318 Network Adapter not appearing

          Originally posted by teckat
          Remove & Re Seat Network Adapter


          explain ~~~~~~~~~~~~~~~~~~
          i already re seated the network adapter ,and nothing appear on the settings
          Distinguished road makes you jewel in rough

          Comment

          • pinheiro
            Technician

            50+ Posts
            • May 2009
            • 51

            #6
            Re: Canon ir2318 Network Adapter not appearing

            Hi
            In cases where the option to configure the device's network settings is missing, verify the following:


            Print out the User's Data List to verify that the item "NETWORK SETTINGS" appear under "MANAGE USER ID". When the item "NETWORK SETTINGS" does not appear under "MANAGE USER ID," the device is not properly detecting the network interface card (NIC).

            Furthermore, verify the information shown in the SPEC REPORT sheet that can be generated by going to Service Mode and printing the SPEC LIST.


            To resolve the issue, open the back panel of the device and reseat the connectors. Should this not help, attempt replacing any, or a combination of the following items:
            Image Processor PCB Assembly
            Network Interface Card (NIC)
            Wiring Harness

            Good Luke

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Canon ir2318 Network Adapter not appearing

              Originally posted by mramlawi
              i already re seated the network adapter ,and nothing appear on the settings


              what happened before this issue appeared ( at customers site )

              u have same exact issue at two different sites on same models =
              not displaying on the system settings
              --
              not to many options to check>>> bad Adapter - Firmware - Connections

              so everything is missing under
              System Settings


              Post a picture of that missing in MENU selection

              go in and reload SYSTEM FIRMWARE
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

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