Epson Stylus Pro 9800

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 369

    #1

    Epson Stylus Pro 9800

    hello people

    anyone know this machine inside & out?

    silly tech accidentally put the yellow ink into the gloss black slot & black into yellow - now no matter what you put into those two slots, the machine says "non genuine inks installed" and won't do shit

    enter maintenance mode, check inks, scroll to either black or yellow, it shows manufacturer, size, volume, and ink shows as being 0% new chips, reset chips, it matters not

    i have the service/parts manual & the adjustment program, but the parts manual section is crap, no part numbers

    at a guess i'd imagine BOARD ASSEMBLY SUB;B replacement

    anyone seen this? any pointers very much appreciated

    thanks in advance
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Epson Stylus Pro 9800

    never had that problem.. sounds like you will have to purge the lines using fresh carts... how the hell did that confused on the inks? it's right the on the door and holder area.

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