Epson WF C869R

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • ZachHarbour
    Technician
    • Jun 2021
    • 23
    #1

    Epson WF C869R

    We have had this machine sitting in our show room and are not too familiar working on Epson machines. We printed off some test pages and are getting some horizontal lines across the pages and on the alignment pages we have random specs missing on some of the lines. We have cleaned the print head, ran cleaning cycles and did calibration adjustments but cannot figure it out. Any ideas?

    Thanks!
    Zachary Harbour
    Hogland Office Works
    zach@hoglandcopiers.com
    Tags: epson, head, lines, pages, specs
    • ZachHarbour
      Technician
      • Jun 2021
      • 23
      #2
      Re: Epson WF C869R

      I am trying to upload pictures but the attachment tool is giving me hell. I'll post some as soon as I can!
      Zachary Harbour
      Hogland Office Works
      zach@hoglandcopiers.com

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2583
          #3
          Re: Epson WF C869R

          Have any idea how long it has been "sitting in the showroom"? What you describe sounds like clogged printhead nozzles


          Failing to plan is planning to fail!!!

            Comment

            • ZachHarbour
              Technician
              • Jun 2021
              • 23
              #4
              Re: Epson WF C869R

              Originally posted by mojorolla
              Have any idea how long it has been "sitting in the showroom"? What you describe sounds like clogged printhead nozzles



              Haha, definitely long enough for some print heads to dry up. We have done what cleaning we know how to do and run the automatic cleaning cycles in the maintenance menu.

              I can email pdf pictures of what my issues are looking like. Let me know!
              Zachary Harbour
              Hogland Office Works
              zach@hoglandcopiers.com

                Comment

                • Ablegonz
                  Junior Member
                  • Dec 2019
                  • 2
                  #5
                  Re: Epson WF C869R

                  Originally posted by ZachHarbour
                  Haha, definitely long enough for some print heads to dry up. We have done what cleaning we know how to do and run the automatic cleaning cycles in the maintenance menu.

                  I can email pdf pictures of what my issues are looking like. Let me know!


                  Hi, you can try dipping the printhead with a cleaning solution by soaking a cloth and placing under it. or if you can, try to remove the printhead from the carriage unit and do soak the with the cleaning solution for a while. when your return to the carriage unit you may do print head allignment manually by tightning and loosening the screws holding it to the carriage unit.

                  Hope this may help.

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2457
                      #6
                      Re: Epson WF C869R

                      Originally posted by Ablegonz
                      Hi, you can try dipping the printhead with a cleaning solution by soaking a cloth and placing under it. or if you can, try to remove the printhead from the carriage unit and do soak the with the cleaning solution for a while. when your return to the carriage unit you may do print head allignment manually by tightning and loosening the screws holding it to the carriage unit.

                      Hope this may help.
                      You can run a more agrgesive cleaning cycle in service mode but this will dump A LOT of ink.

                        Comment

                        Previous template Next
                        Working...