FS 534 finisher (bizhub 364e) lower tray problem

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1214

    #1

    FS 534 finisher (bizhub 364e) lower tray problem

    headed out tomorrow to take a look. but customer states that when he uses the lower tray and the tray drops as the paper fills up the tray. it will not go back up to home position when the copy job is done. he states that he has to manually lift the tray back to home position (yikes!!) any thoughts on this? as I have a 3 hour drive to contemplate this scenario and any feedback would be appreciated


    thanks a million
    brent
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: FS 534 finisher (bizhub 364e) lower tray problem

    Hi Brent.
    Look at this thread its for a FS-527 that does the same. The actuator that detects the top of the pile gets stuck causing the tray to drop all the way.

    http://www.copytechnet.com/forums/konica-minolta/96010-bh-423-mono-fs-527-finisher.html


    I miss a good road trip.
    Whatever

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    • brent
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1214

      #3
      Re: FS 534 finisher (bizhub 364e) lower tray problem

      i will look at it today. I thought it was similar. To that previous model. I got really good at replacing thst big actuator. Down to a science. Lol. Thanks again guys
      Brent

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      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5462

        #4
        Re: FS 534 finisher (bizhub 364e) lower tray problem

        Originally posted by brent
        i will look at it today. I thought it was similar. To that previous model. I got really good at replacing thst big actuator. Down to a science. Lol. Thanks again guys
        Brent
        Let us know.
        Whatever

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1214

          #5
          Re: FS 534 finisher (bizhub 364e) lower tray problem

          ok here is what I found.. it was working properly of course... I think the problem is.. the customer would take a finished stapled set out.. before the whole batch was done
          and it was confusing the machine.. I did 5 sorted stapled sets.. let the machine finish.. removed the stack.. then the tray raised to the stop position.. unfortunately it was working
          fine and there is nothing more to report.. I drove a round 3 hours there 3 hours back on this.. lol gotta love it

          brent

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