C220 SMB Windows 10

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  • barber782
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 285

    #1

    C220 SMB Windows 10

    Hi everyone,

    Just wanted to check if there is a known issue with scanning to folder on Windows 10? as many of our customers are now having issues, especially on the older kit, C220 etc.
    If so is there a fix for this?

    Ta

    Nick
  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #2
    Re: C220 SMB Windows 10

    Have you tried changing NTML v1 to v1/v2 in the smb client settings.

    Sent from my XT1254 using Tapatalk

    Comment

    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064

      #3
      Re: C220 SMB Windows 10

      two things to check

      1. Is the network home or work as public locks down file sharing

      2. They must use a local account with a password.
      And Star Trek was just a tv show...yeah right!

      Comment

      • barber782
        Trusted Tech

        250+ Posts
        • Aug 2011
        • 285

        #4
        Re: C220 SMB Windows 10

        Yarp changed NTML v1 to v1/v2.

        Switched on file and printer sharing and Network Discovery for both Work & Public under advanced sharing settings.

        There is no third party firewall, and even tried temporarily disabling windows firewall.

        Even Created a Folder under Public user without the need of a password.

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: C220 SMB Windows 10

          I have a crapdows 10 machone and a bizhub at home - I will give this a try when I return.

          No doubt will be seeing more of this rubbish shortly.

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2033

            #6
            Re: C220 SMB Windows 10

            Originally posted by barber782
            Hi everyone,

            Just wanted to check if there is a known issue with scanning to folder on Windows 10? as many of our customers are now having issues, especially on the older kit, C220 etc.
            If so is there a fix for this?

            Ta

            Nick
            having issues..... server connect error? no specified folder? login error? spontaneous combustion?

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1977

              #7
              Re: C220 SMB Windows 10

              Isn't it to do with SMB 3.0 not being supported by copier. Try disabling SMB 3 on pc

              Sent from my SM-G900I using Tapatalk

              Comment

              • londonprideman
                Junior Member
                • Feb 2012
                • 4

                #8
                Re: C220 SMB Windows 10

                Hi, don't know if this will help you, but I found the following.......and can now scan to Windows 10, using SMB on a Konica Minolta C280 in the workshop. I was looking for a fix for Ricoh MPC2800.....this also works!!!! But not on MPC2500!


                SMB Scan to folder in Win 10 evaluation copy. - Microsoft Community

                Scan to folder works with the following settings.

                Your network connection type has to be set to Private.
                The advanced sharing settings have to be set to: network discovery "on", file and printer sharing "on",
                public files can be seen by all on network "on" and
                turn off password protected sharing (Ricoh machines only send the login info once, not at every level.)

                The folder properties must be set to: ready to archive (advanced button on the general tab,)
                advanced sharing permissions to allow everyone full control.


                I hope this helps. Ian

                Comment

                • londonprideman
                  Junior Member
                  • Feb 2012
                  • 4

                  #9
                  Re: C220 SMB Windows 10

                  Hi, don't know if this will help you, but I found the following.......and can now scan to Windows 10, using SMB on a Konica Minolta C280 in the workshop. I was looking for a fix for Ricoh MPC2800/3300.....this also works!!!!

                  Still no luck with MPC2500's though.


                  SMB Scan to folder in Win 10 evaluation copy. - Microsoft Community

                  Scan to folder works with the following settings.

                  Your network connection type has to be set to Private.
                  The advanced sharing settings have to be set to: network discovery "on", file and printer sharing "on",
                  public files can be seen by all on network "on" and
                  turn off password protected sharing (Ricoh machines only send the login info once, not at every level.)

                  The folder properties must be set to: ready to archive (advanced button on the general tab,)
                  advanced sharing permissions to allow everyone full control.


                  I hope this helps. Ian

                  Comment

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