Google Cloud print wiping out Serial number on C308/C368

[hotfuser]

IMG_20150917_165907.jpgIMG_20150917_164619.jpg

[EarthKmTech]

Re: Google Cloud print wiping out Serial number on C308/C368

escalate this, it will be a bug.

theres never ever a shortage of bugs on a new machine release.

[hotfuser]

Re: Google Cloud print wiping out Serial number on C308/C368

escalate this, it will be a bug.

theres never ever a shortage of bugs on a new machine release.

Oh yes we were straight on to KM to get this escalated

[EarthKmTech]

Re: Google Cloud print wiping out Serial number on C308/C368

Good, then I can count on it being fixed by the time we start selling them

[emujo]

Re: Google Cloud print wiping out Serial number on C308/C368

I'm confused when you say "IWS Install tool"..What do you mean by this..Are you trying to setup scan to google cloud using market place apps, or some other connector? Emujo

[hotfuser]

Re: Google Cloud print wiping out Serial number on C308/C368

I'm confused when you say "IWS Install tool"..What do you mean by this..Are you trying to setup scan to google cloud using market place apps, or some other connector? Emujo

this is the official tool for installing Apps recommended by KM

[emujo]

Re: Google Cloud print wiping out Serial number on C308/C368

So you are using market place...there has been an update to the market place app, you may want to update your installer and try to push the app again. Emujo

[hotfuser]

Re: Google Cloud print wiping out Serial number on C308/C368

So you are using market place...there has been an update to the market place app, you may want to update your installer and try to push the app again. Emujo

We have the latest App which on the UK site was released on the 4th Sept

[emujo]

Re: Google Cloud print wiping out Serial number on C308/C368

Just to be sure..my installer is ver 1.75/marketplace version 2.0.1...We were having issues where the installer would push the app, but the MFP would never initialize, once they fixed that, the default website to pull from the marketplace was wrong. All sorts of problems for about a week. I'm sorry I don't have a demo or NFR to test out for you. Emujo

Edit I went back and re-read your post and saw C308...did you enable the LK101 before you tried to install the app? By default it's installed, but not active. Emujo

[wseyller]

Re: Google Cloud print wiping out Serial number on C308/C368

Just to be sure..my installer is ver 1.75/marketplace version 2.0.1...We were having issues where the installer would push the app, but the MFP would never initialize, once they fixed that, the default website to pull from the marketplace was wrong. All sorts of problems for about a week. I'm sorry I don't have a demo or NFR to test out for you. Emujo

Edit I went back and re-read your post and saw C308...did you enable the LK101 before you tried to install the app? By default it's installed, but not active. Emujo

I don't think these even need an LK license for the web browser if its like the 227. By default group A is default then you turn on web browser to use Group B to enable web browser. Extra memory needed to enable both Group A & B at same time.

I don't think he is talking about marketplace either. Google cloud print install to advertise printer to the cloud without the need for a host PC. ISW and browser is needed to configure it. Marketplace is not a requirement for GCP.

Sent from my XT1254 using Tapatalk

[hotfuser]

Re: Google Cloud print wiping out Serial number on C308/C368

[ATTACH=CONFIG]30659[/ATTACH][ATTACH=CONFIG]30658[/ATTACH]

Problem solved version 1.00002 has just been realeased. Also the issue with it wiping the ip address and all settings can still happen if you do not re-start the app through the copier.