Konicerised Lexmarks

[EarthKmTech]

Anyone else having constant imaging unit failures on these fantastic, loss making machines ?

Not to mention not one of them works out of the box without cleaning the grease off the pickup rollers.

Fantastic, fantastic machines.

[allan]

Re: Konicerised Lexmarks

KM in SA is using Samsung. Branded Samsung.

[SmellsHot]

Re: Konicerised Lexmarks

It is now a mandatory thing in my office to clean all feed rollers after unboxing........
Also the loud exit assembly is a joy. I've exchanged over 50 printers by now. And I've only sold about 100...lol That's a high failure rate....

[CompyTech]

Re: Konicerised Lexmarks

They're pieces of crap... We set up a few, in the beginning the first issues we noticed were failures of the control panel.

[Kidaver]

Re: Konicerised Lexmarks

we have a couple in field and few in house for demos....thing with these is they are break fix warrantly...calling tech support on problems it seems it is cheaper to just send a whole new machine rather than actually replace parts on them....

[subaro]

Re: Konicerised Lexmarks

which models are you specifically referring to?

Also the loud exit assembly noise . which model is this noise coming from ?

[Copier Addict]

Re: Konicerised Lexmarks

We have a few 3300p printers in the field and they have actually been pretty good. Had one toner failure and an exit switch break (customer's fault). So I can't really complain about them.

[Kidaver]

Re: Konicerised Lexmarks

All the b/w small boxes are lexmarks.....the only somewhat exception is the 4750...it is a Lexmark engine but is ran with the Konica Empereon controller so it has the full functions of a Konica....All the small color machines are true Konicas.....also one thing to be aware of is the 3320 and the 4020 are same engine and they are almost identical except the 3320 does not support SMB scanning but the 4020 will...ran into that issue with a customer so be aware of that.

[copyrooks]

Re: Konicerised Lexmarks

All the techs in my office laugh at these machines. We have had to send quite a few back for various problems. That super expensive toner too.

[Kidaver]

Re: Konicerised Lexmarks

We've pretty much decided to stay away from all the lexmark boxes...we'll do the color boxes tho...we do both konica minolta and kyocera and the 3540 seems to be a much superior machine for b/w desktop...

[EarthKmTech]

Re: Konicerised Lexmarks

KM is aware of the reliability issues.

i can not understand how Lexmark are still in business. I used to work on them, they used to make bullet proof reliable machines in the 90's upto mid 2000's - what the hell has happened.

I once rescued a lexmark optra S from the trash, spent little to no money on it and it survived my sisters entire university education only to be thrown out when toners became cost prohibitive.

[subaro]

Re: Konicerised Lexmarks

don't know about those konica/lexmark mix, but i have setup lots of the lexmarks and had very few problems wtih them. one or two had screen problem and seen some shipping damage. other than that they work good. most of them are in the schools and if they can work there, they can work anywhere. their repairs can be a bit frustrating, but you have to get use to them.

[JR2ALTA]

Re: Konicerised Lexmarks

All the b/w small boxes are lexmarks.....the only somewhat exception is the 4750...it is a Lexmark engine but is ran with the Konica Empereon controller so it has the full functions of a Konica....All the small color machines are true Konicas.....also one thing to be aware of is the 3320 and the 4020 are same engine and they are almost identical except the 3320 does not support SMB scanning but the 4020 will...ran into that issue with a customer so be aware of that.

It supports SMB scanning but for some reason only to IP address not hostname.

It's not labled SMB but "Scan to Network" and you must connect via https in the browser to set it up

[Kidaver]

Re: Konicerised Lexmarks

It did some sort of scanning that took way too many steps for a customer to have to go thru....it would scan yes but not in an easy reliable way you expect your average customer to understand....if it requires more than clicking their name and pushing the big button its not worth the horrifying nightmare...

[JR2ALTA]

Re: Konicerised Lexmarks

My opinion is any machine that doesn't have a touchscreen should be sold primarily as a printer. No one wants to scroll through a maze of arrows to send a simple scan