bizhub c364e fax problems

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  • dc-master
    Technician
    • Jul 2015
    • 39

    #1

    bizhub c364e fax problems

    Dear friends,

    I we recently bought a brand new Konica bizhub c364e and we have some problems with the fax settings:

    1- How can we send the received fax directly to the machine's HDD?

    2- How can I change the answering machine language? It speaks in Japanese. Can we record our own voice as the greeting?

    3- When someone calls the machine, if the caller hangs up, the machine keeps trying to connect and makes very loud, annoying noises. How can I set it so that it hangs up sooner or doesn't beep so much?

    thank you so much in advance.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: bizhub c364e fax problems

    Originally posted by dc-master
    Dear friends,

    I we recently bought a brand new Konica bizhub c364e and we have some problems with the fax settings:

    1- How can we send the received fax directly to the machine's HDD?

    2- How can I change the answering machine language? It speaks in Japanese. Can we record our own voice as the greeting?

    3- When someone calls the machine, if the caller hangs up, the machine keeps trying to connect and makes very loud, annoying noises. How can I set it so that it hangs up sooner or doesn't beep so much?

    thank you so much in advance.

    First of all set the marketing area.
    then initialize the fax settings.
    Never knew it's got an answering machine.
    U can create a user box and then direct the faxes there. You can forward a fax to almost any one touch destination.
    Whatever

    Comment

    • Printboy67

      #3
      Re: bizhub c364e fax problems

      If the machine makes a lot of noise from the fax, shut the speaker off. Go to settings, general, volume should be in the menu somewhere or in the fax options menu.

      Comment

      • dc-master
        Technician
        • Jul 2015
        • 39

        #4
        Re: bizhub c364e fax problems

        Originally posted by allan
        First of all set the marketing area.
        then initialize the fax settings.
        Never knew it's got an answering machine.
        U can create a user box and then direct the faxes there. You can forward a fax to almost any one touch destination.
        Dear sir,
        Thanks for your help.
        I did the "initializing" thing and the Japanese sound is now gone.

        Can you tell me how to direct faxes to a public user box more specifically?

        Comment

        • dc-master
          Technician
          • Jul 2015
          • 39

          #5
          Re: bizhub c364e fax problems

          Originally posted by allan
          First of all set the marketing area.
          then initialize the fax settings.
          Never knew it's got an answering machine.
          U can create a user box and then direct the faxes there. You can forward a fax to almost any one touch destination.
          found the forwarding settings. thanks

          Comment

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