C500 Fiery X3e 50c-K software woes

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  • fastprintz

    #1

    C500 Fiery X3e 50c-K software woes

    I am going to just put this out there. Its my last ditch effort to try to fix this machine and save my business. Long story but a central florida konica dealer got me over pretty good and we no longer talk. (not Dex or KMBS ) I had a power outage and my fiery software is corrupt and I never got a cd to restore it. I have not been able to print for almost two weeks and it has almost killed my business it the only machine I have. I am asking if someone could find it in them to send the software to me so that i can get things back up and going. My email address is justdoorhangers@aol.com. If no one can that understandable, but thank you for looking at this thread.

    The machine is Bizhub Pro C500 / Fiery X3e 50c-K and/or IP-921 its internal
  • Silvio Ribeiro
    Technician
    • May 2008
    • 34

    #2
    [quote=fastprintz;39558]I am going to just put this out there. Its my last ditch effort to try to fix this machine and save my business. Long story but a central florida konica dealer got me over pretty good and we no longer talk. (not Dex or KMBS ) I had a power outage and my fiery software is corrupt and I never got a cd to restore it. I have not been able to print for almost two weeks and it has almost killed my business it the only machine I have. I am asking if someone could find it in them to send the software to me so that i can get things back up and going. My email address is justdoorhangers@aol.com. If no one can that understandable, but thank you for looking at this thread.

    The machine is Bizhub Pro C500 / Fiery X3e 50c-K and/or IP-921 its internal

    Friend you've tried the site of KonicaMinolta? if you fail to see if I can with my friend here in Brazil.

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    • fastprintz

      #3
      Minolta Site

      I Have tried it , it only has the windows and mac drivers on it

      Comment

      • Haroldbfix
        Trusted Tech

        100+ Posts
        • Feb 2008
        • 212

        #4
        Originally posted by fastprintz
        I am going to just put this out there. Its my last ditch effort to try to fix this machine and save my business. Long story but a central florida konica dealer got me over pretty good and we no longer talk. (not Dex or KMBS ) I had a power outage and my fiery software is corrupt and I never got a cd to restore it. I have not been able to print for almost two weeks and it has almost killed my business it the only machine I have. I am asking if someone could find it in them to send the software to me so that i can get things back up and going. My email address is justdoorhangers@aol.com. If no one can that understandable, but thank you for looking at this thread.

        The machine is Bizhub Pro C500 / Fiery X3e 50c-K and/or IP-921 its internal
        I suggest getting a tech out there. Once you reload system software you will need to re setup the network setting, date and time, calibration and a whole list of other stuff. The C500 is a production unit and is a bit complicated.

        Comment

        • Silvio Ribeiro
          Technician
          • May 2008
          • 34

          #5
          I do not know that model does not work with color, but what you want it? It is the same software? (I am sorry but I'm using a translator, because I am not speaking in English)

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