Bizhub 25e - reset admin password

[JoeBloe]

I have a Bizhub 25e where the admin password appears to have been changed. How can I reset it to the factory default?

[JoeBloe]

Re: Bizhub 25e - reset admin password

Ok, How about...how can I do a factory reset on the machine?

[allan]

Re: Bizhub 25e - reset admin password

Did you change the key mode from alpha to numeric before inserting the password?

[JoeBloe]

Re: Bizhub 25e - reset admin password

Yes I did. Is the default password for 25e 12345678?

[allan]

Re: Bizhub 25e - reset admin password

Yes I did. Is the default password for 25e 12345678?

Try 6 zero's.

[JoeBloe]

Re: Bizhub 25e - reset admin password

Nope...that didn't work.

[allan]

Re: Bizhub 25e - reset admin password

try

service mode -> admin registration

It will display the current number.

[JoeBloe]

Re: Bizhub 25e - reset admin password

How do I get into service mode?