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we have a c353 I was testing IUs when copier showed wrong imaging units and toner cartridges,but they were all correct.Rebooted,it has latest firmware,but no joy anyone seen this before?
Remove all the toners and IU's and leave the door open then goto -> service mode -> system 1 -> initialize -> data clear.
reinstall all the IU's and toners.
If this does not work u have a hardware problem
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