km-C35 calibrating

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  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523

    #1

    km-C35 calibrating

    i have a km-c35 with a message on the screen saying calibrating constantly

    i updated the controller firmware last time this happened and the same fault has come back in a week later
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    Re: km-C35 calibrating

    I have cleaned all the laser slits and sensors that look for the pattern to fix this... What steps have you taken besides firmware?

    Comment

    • ash_572
      Senior Tech

      500+ Posts
      • Oct 2008
      • 523

      #3
      Re: km-C35 calibrating

      Originally posted by mo0651
      I have cleaned all the laser slits and sensors that look for the pattern to fix this... What steps have you taken besides firmware?
      i did clean the laser slit glasses but will check it again and thats all ive done

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: km-C35 calibrating

        Check the waste box. Has it been emptied recently?
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: km-C35 calibrating

          run test prints for all 4 colours - this fault occurs on the c35 /c25 when there is a print quality issue present it cant deal with and the machine is too stupid to know what to do.

          Errors are recorded in hex on the event log from memory and you have to convert them to decimal to know what its complaining about - absolute p.o.s.

          Comment

          • Zeldaman
            Senior Tech

            500+ Posts
            • Mar 2011
            • 946

            #6

            Comment

            • Ben Around
              Trusted Tech

              Site Contributor
              100+ Posts
              • Apr 2012
              • 151

              #7
              Re: km-C35 calibrating

              I have seen this before. It's been awhile but if I remember correctly. In an attempt to avoid changing the lamp or scanner unit. I opened the scanner unit and cleaned scanner glass, white reference plate, scanner lamp, etc. It took care of the problem for me.

              Comment

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