Pro 951 SMB scanning

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  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #1

    [Misc] Pro 951 SMB scanning

    Replacing fleet of 950s with 951s. Current 950 are scanning to SMB shares

    172.16.X.X host name
    scans\scan\department folder
    User name
    password..

    Current 950 configuration- domain field-empty, DNS-primary/secondary, SMB settings NTLM v1 and default "WORKGROUP", all other network settings (encryption, IPSEC, off or disabled. Scans work every time

    New 951s- Same configuration including re using IP address. Each scan results in a folder not found error. The 951s allow browsing (similar to office equipment) and I can browse to the server (host) and drill down to the folders. Using same name/password config..Still not able to scan to the folder. Have not tried scanning to root of host yet. Are there any default settings on the 951s that may be different than the 950s. Production is not my strong point. The file share system is suxe-linux. This is happening across 4 campuses and 2 counties, all of the 950s work. Old office equipment being upgraded with new e series are working after pushing the address books back with PSDA. So we have a campus office with 1 950 and 3-4 e series being replaced. Everything works fine on the office equipment side, but 951s are failing.

    I have tried adding the domain, switching to NTLM V1/V2, domain\user name for credentials, with no change (other than login failure with domain added to user name). Any thoughts? Emujo
    Last edited by emujo; 02-09-2016, 06:08 PM.
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: Pro 951 SMB scanning

    Use FTP to bypass the problem for now?
    Whatever

    Comment

    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009

      #3
      Re: Pro 951 SMB scanning

      Tried FTP also, MFP hangs in a job processing state until power cycled. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

      Comment

      • Blizzoo
        Senior Tech

        Site Contributor
        500+ Posts
        • Aug 2013
        • 605

        #4
        Re: Pro 951 SMB scanning

        I'm looking in a DIPSW list where listed that Dipsw 64 (SMB browsing sub folder seeking) is defaulted to 0 and if common folder have the many sub folder it takes much of the time for the sub folder seeking. Changing to 1 it's possible to seek the sub folders.
        Now i didn't fully understand in your post if you can go to the "scans\scan\department folder" when browsing.
        Hope this helps.
        Defects are simple, our mind is complicated

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: Pro 951 SMB scanning

          It is looking like a permissions setting issue on their side, and they agree, just can't figure out when and why the connection broke moving from the 950 to the 951. Anyway, thanks for the replies and when a final solution is found, I will update. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

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