Customer has a C1070 with the PF-707 trying to feed a greeting card stock 6x8in with a fold indication in the middle of the page. It first would jam inside the tray before the exit rollers j-1622. after tweaking the air assist controls it would feed 100+ with duplex no problem, the next day it would jam same thing. I have placed a cardboard shim underneath the lead edge of the paper to try to give better contact with the belts in the tray. No change. manual says it should work. Anyone have any suggestions or have a fix for running such small paper?
thank you
thank you
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