Bizhub C224e ghost image

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  • photocopier.technician
    Technician
    • Mar 2016
    • 27

    #1

    [Misc] Bizhub C224e ghost image

    Hi

    I am having a problem with a Bizhub C224e. When printing there is a part of the print that repeats itself on the page. As per experience i thought it was the fusing unit but when i stopped the print before it gets into the fusing unit the problem is already there and also the fusing unit rollers are clean. So its not the fusing unit.
    Then i checked the drum units all of them seem ok. Even tried to swap cyan with magenta but still same problem. When i removed the transfer belt just after a copy i can see the repeated image on the transfer belt.

    Cleaned the lasers and the drum corona
    No error codes or warnings

    I attached a sample for better understanding the problem.



    Please give me your opinion

    Thanks
    Attached Files
  • copydawg99

    #2
    Re: Bizhub C224e ghost image

    Bumping this

    Also have the exact same problem on a new c224e, 19000 prints in, already changed:

    DRUM
    DEV
    OEM TONER

    Checked xfer belt, and fuser all look ok

    Comment

    • splblazer91
      Trusted Tech

      100+ Posts
      • Jul 2014
      • 204

      #3
      Re: Bizhub C224e ghost image

      Not cleaning the previous image off the xfer belt? Ive had that happen on a few new machines. Tried adjusting to put more pressure on xfer cleaning blade but ended up having to replace Xfer Assy.

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: Bizhub C224e ghost image

        Are the Drum Erase LED's working / dirty ?

        Try Stabilisation and Backgroubnd reset and Gradation adjust .

        Have you tried playing with the 1st and 2nd transfer?

        Do a listoutput print out and try some adjustments.
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • CPI
          Junior Member
          • May 2016
          • 8

          #5
          Re: Bizhub C224e ghost image

          Plain paper or thick? you can up fuser temp if it's ghosting from fuser. Or set as thick paper.

          Comment

          • JDR
            Technician

            50+ Posts
            • Jan 2015
            • 82

            #6
            Re: Bizhub C224e ghost image

            looks like erase led's lamp doesnt work.
            Did you try monochrome copy ? to find up which color is dead.

            Comment

            • Tech Helpdesk
              Trusted Tech

              100+ Posts
              • Jul 2015
              • 112

              #7
              Re: Bizhub C224e ghost image

              It looks like the erase lamps are not turning on.
              Check all the ICP'S on the printer control board (even though the manual does not list erase lamps on the ICP list Konica don't always list all circuits covered.






              Originally posted by photocopier.technician
              Hi

              I am having a problem with a Bizhub C224e. When printing there is a part of the print that repeats itself on the page. As per experience i thought it was the fusing unit but when i stopped the print before it gets into the fusing unit the problem is already there and also the fusing unit rollers are clean. So its not the fusing unit.
              Then i checked the drum units all of them seem ok. Even tried to swap cyan with magenta but still same problem. When i removed the transfer belt just after a copy i can see the repeated image on the transfer belt.

              Cleaned the lasers and the drum corona
              No error codes or warnings

              I attached a sample for better understanding the problem.



              Please give me your opinion

              Thanks

              Comment

              • B0265
                Senior Tech

                500+ Posts
                • Jan 2007
                • 718

                #8
                Re: Bizhub C224e ghost image

                I have heard about a similar problem (on a C454e) but have not been able to reproduce it.
                Is the problem present also if you change the colour of the text from white to black?
                Do you see this happen on all types of paper?

                Comment

                • hotfuser
                  Trusted Tech

                  100+ Posts
                  • Jan 2014
                  • 180

                  #9
                  Re: Bizhub C224e ghost image

                  Originally posted by photocopier.technician
                  Hi

                  I am having a problem with a Bizhub C224e. When printing there is a part of the print that repeats itself on the page. As per experience i thought it was the fusing unit but when i stopped the print before it gets into the fusing unit the problem is already there and also the fusing unit rollers are clean. So its not the fusing unit.
                  Then i checked the drum units all of them seem ok. Even tried to swap cyan with magenta but still same problem. When i removed the transfer belt just after a copy i can see the repeated image on the transfer belt.

                  Cleaned the lasers and the drum corona
                  No error codes or warnings

                  I attached a sample for better understanding the problem.



                  Please give me your opinion

                  Thanks
                  Are you using OEM toner? i have had this on C220 with exactly the same CQ when using non-OEM ir reproduces the same CQ issues.

                  i used OEM toners and the problem disappeared

                  Comment

                  • TheBlueOrleans
                    Trusted Tech

                    100+ Posts
                    • Aug 2012
                    • 232

                    #10
                    Re: Bizhub C224e ghost image

                    Any comments on whether the original (background image with white text)could possibly be causing this?
                    Genuinely interested.
                    Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!

                    Comment

                    • francisco
                      Trusted Tech

                      100+ Posts
                      • Nov 2009
                      • 168

                      #11
                      Re: Bizhub C224e ghost image

                      I have a similar problema whith a ricoh MPC 5000

                      Comment

                      • DigiMan
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Jan 2013
                        • 262

                        #12
                        Re: Bizhub C224e ghost image

                        Had this on a couple of C451's,main drive assy on both of them solved it.
                        I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2013

                          #13
                          Re: Bizhub C224e ghost image

                          Originally posted by DigiMan
                          Had this on a couple of C451's,main drive assy on both of them solved it.
                          Did you find anything odd on the drive ass'y?


                          Sent from my iDon't believe in marketing device using Tapatalk
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                          Comment

                          • DigiMan
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Jan 2013
                            • 262

                            #14
                            Re: Bizhub C224e ghost image

                            Originally posted by habik
                            Did you find anything odd on the drive ass'y?


                            Sent from my iDon't believe in marketing device using Tapatalk
                            Well 4 years have passed but as far as i remember no,didn't find anything while inspecting it.
                            I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

                            Comment

                            • habik
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2010
                              • 2013

                              #15
                              Re: Bizhub C224e ghost image

                              Originally posted by DigiMan
                              Well 4 years have passed but as far as i remember no,didn't find anything while inspecting it.
                              Thank you!

                              Sent from my GT-I9300 using Tapatalk
                              .OK Google! ... will I need Berrocca this morning?
                              Firmwares HERE

                              Comment

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