Konica minolta c3850 creasing

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  • Intone
    Technician

    Site Contributor
    50+ Posts
    • Apr 2015
    • 68
    #1

    Konica minolta c3850 creasing

    Already did a fuser on this machine a few months back and the machine is creasing again, guides are fine, tires are good. has anyone had any similar issues with this box? thank you
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    • copyrooks
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2013
      • 207
      #2
      Re: Konica minolta c3850 creasing

      Check your exit rollers, on one of them the rubber on the roller comes out of place. Hopefully if it it's out of place you can slide it back, without having to disassemble half the copier to get the exit rollers .

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        • wseyller
          Service Manager

          1,000+ Posts
          • Sep 2012
          • 1129
          #3

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            • Intone
              Technician

              Site Contributor
              50+ Posts
              • Apr 2015
              • 68
              #4
              Re: Konica minolta c3850 creasing

              Thank you both for the input, going to go out to the customer and check these few things. do you have the updated part number? Thank you.

                Comment

                • Intone
                  Technician

                  Site Contributor
                  50+ Posts
                  • Apr 2015
                  • 68
                  #5
                  Re: Konica minolta c3850 creasing

                  part number I have in our manual is A3GNR70700

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