Older devices and web browsers

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  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009
    #1

    [Misc] Older devices and web browsers

    Customer upgraded to IE11, unable to access PSWC. With my laptop I can connect (ie10). Disabled SSL and could once more connect with customer equipment..So I found that both IE and Mozilla don't play well with th web connection once SSL is enabled, IE just poops the bed, Firefox at least gives that weak Delphi Huffman key. Chrome doesn't seem to care either way. I have PSES running on 4 devices at an account, 1 Cxx8, 1 C287, 1 C654e, and one 423..Guesss which one now has a communication issue when confirming connection in device management. I tried running PSES within chrome, IE and Firefox. Every model but the 423 responds correctly. Had the tech update f/w to D6, HDD format and all data clear, went back in and created certs, enabled SSL and the associated TCP settings. No joy..does anyone have any suggestions on IE settings to allow proper communication with these older devices and IE11? TIA Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.
    Tags: None
    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299
      #2
      Re: Older devices and web browsers

      iecomp.jpg

      Try this. Saved my ass a few days ago accessing a C253. Told the customer soon he'd need to have a spare computer or a virtual machine running an old browser just to access the machine's webpage.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14493
          #3
          Re: Older devices and web browsers

          I use Firefox for all machines and have never had a problem. IE and Chrome have many issues

            Comment

            • mrwho
              Major Asshole!

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4299
              #4
              Re: Older devices and web browsers

              Originally posted by copier addict
              I use Firefox for all machines and have never had a problem. IE and Chrome have many issues
              The customer where I was not even Firefox would work. That above was the only way out.
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

                Comment

                • jotunn
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 605
                  #5
                  Re: Older devices and web browsers

                  You can try to use Pale Moon web browser - it's an old Firefox (pre 29 version) fork, and usually works better than new browsers.

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