Bizhub C35 scan error insufficient memory HDD Full

[skibum]

Scan to email results in a error all of a sudden. The machine was setup a month ago and ran fine with no errors. Now it can't scan at all and the message is "error insufficient memory HDD Full ".

Does anyone no how to solve this problem?

Thanks

[allan]

Re: Bizhub C35 scan error insufficient memory HDD Full

Its a problem with compact PDF scanning.
Change the default from compact PDF to normal PDF.

First change the settings as if you want to scan.
After changing the settings go to utility -> user settings -> scan settings -> default settings and set to current settings.

There is firmware to fix this to use the compact PDF.

[jqueen]

Re: Bizhub C35 scan error insufficient memory HDD Full

Its a problem with compact PDF scanning.
Change the default from compact PDF to normal PDF.

First change the settings as if you want to scan.
After changing the settings go to utility -> user settings -> scan settings -> default settings and set to current settings.

There is firmware to fix this to use the compact PDF.

Allan,
What version of firmware is it for the compact PDF issue?

[Extrudate]

Re: Bizhub C35 scan error insufficient memory HDD Full

I am having this same issue. Would someone be able to send me the Firmware update?

Thank you

[senchi]

Re: Bizhub C35 scan error insufficient memory HDD Full

I am having this same issue. Would someone be able to send me the Firmware update?

Thank you

Hi,

If you still need this update I've sent it to you. Please check your PMs.

Have a good day.