ineo +454e tray problem

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  • jakani
    Trusted Tech

    100+ Posts
    • Dec 2014
    • 147

    #1

    ineo +454e tray problem

    hello everybody

    i have a problem with tray 1 in ineo+454e machine i could not change the type of paper or print out recto verso using it , it only prints recto prints

    as you see here there is a type of paper selected but i can't change it !!

    IMG_20160928_131438.jpg

    when i select tray 1 to change settings i couldn't as you can see :

    IMG_20160928_131453.jpg

    but the other tray works just fine !!

    IMG_20160928_131500.jpg


    any suggestion would be appreciated i have the same problem in two machines i tried updating firmware in one of theme but with no luck in fixing this !
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: ineo +454e tray problem

    Trouble reset
    Firmware update
    Disconnect network cable and reboot and try again.

    Byting on bits.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013

      #3
      Re: ineo +454e tray problem

      Top it up with paper and try then.. Just a thought.

      Byting on bits.
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

      • jakani
        Trusted Tech

        100+ Posts
        • Dec 2014
        • 147

        #4
        Re: ineo +454e tray problem

        Originally posted by habik
        Trouble reset
        Firmware update
        Disconnect network cable and reboot and try again.

        Byting on bits.
        thank you for you answer

        i tried firmware update only no luck , but i will give it another try and trouble reset

        Originally posted by habik
        Top it up with paper and try then.. Just a thought.

        Byting on bits.
        anything helpful , i will try that too

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: ineo +454e tray problem

          thats a soft switch setting that has been incorrectly configured.

          Print off a list of soft switch settings and compare with another one that works fine.
          Alternatively initializing the machine may restore it to correct operation.

          OR someone has been stuffing around with custom panel

          Comment

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