Konica Minolta C353 - Replace The Waste Toner Box

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346

    #1

    [Misc] Konica Minolta C353 - Replace The Waste Toner Box

    Konica Minolta C353 - Replace The Waste Toner Box Error

    Black toner Hopper was full. Vacuumed it 2-3 times. Replaced the toner with original one as the old toner was from Katun.

    Copier worked for 3-4 days. Again getting same weird noise and error message for the waste toner box.

    Advise Please

    Thanks and Regards,
  • Luther
    Senior Tech

    500+ Posts
    • May 2006
    • 682

    #2
    Re: Konica Minolta C353 - Replace The Waste Toner Box

    replace the waste toner box.

    Comment

    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      Re: Konica Minolta C353 - Replace The Waste Toner Box

      Hey Luth, It's a C353 !!

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #4
        Re: Konica Minolta C353 - Replace The Waste Toner Box

        We have had to clean and replace some of those bottle sensors. But it goes by resistance inside the toner bottle. You said you cleaned it out. So it is a used bottle. Maybe a new one will last longer.

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        • mearmi
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 346

          #5
          Re: Konica Minolta C353 - Replace The Waste Toner Box

          Originally posted by mo0651
          We have had to clean and replace some of those bottle sensors. But it goes by resistance inside the toner bottle. You said you cleaned it out. So it is a used bottle. Maybe a new one will last longer.

          Thanks for your reply.

          Replaced the waste toner box. Black hopper unit is full

          Comment

          • emujo
            Field Supervisor

            2,500+ Posts
            • Jun 2009
            • 3009

            #6
            Re: Konica Minolta C353 - Replace The Waste Toner Box

            The noise may be coming from the waste toner augers, if so you may just want to replace the MFP as this is a bitch to fix. Not sure why you keep mentioning the black hopper is full. If you're going to re use the bottle (not recommended) you have to really clean that little window (over flow) if this is dusted with toner it may not regard as being replaced. If your black hopper is "compacted" with toner you have another issue. Emujo
            If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013

              #7
              Re: Konica Minolta C353 - Replace The Waste Toner Box

              I bother just get some clicks on YT haha good luck with your machine. You can try and vacuume out the augers from the top whilst banging on them from the transfer belt side and replace worn/broken gears.. x2.

              Best of luck!



              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

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              • JR2ALTA
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2010
                • 2028

                #8
                Re: Konica Minolta C353 - Replace The Waste Toner Box

                Fatal flaw. Bring in the sales team.

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                • mx6turbo89
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Oct 2013
                  • 154

                  #9
                  Re: Konica Minolta C353 - Replace The Waste Toner Box

                  The C253 and C353 are due to hit end of life next June anyway, so it's best to get it out of there now. That's going to be quite a time-consuming repair.

                  Comment

                  • Trigger
                    Technician
                    • Aug 2014
                    • 16

                    #10
                    Re: Konica Minolta C353 - Replace The Waste Toner Box

                    am i the only one confussed with this thread? surely its a case of trying a new waste box and be done with?

                    Comment

                    • hotfuser
                      Trusted Tech

                      100+ Posts
                      • Jan 2014
                      • 180

                      #11
                      Re: Konica Minolta C353 - Replace The Waste Toner Box

                      Originally posted by Trigger
                      am i the only one confussed with this thread? surely its a case of trying a new waste box and be done with?
                      No the noise and waste toner is the give away. it is the rear waste pipe get baked toner blocking the pipe which cause the auger gear to jump causing the waste box full message appear.

                      it is a real pig.

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                      • mx6turbo89
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Oct 2013
                        • 154

                        #12
                        Re: Konica Minolta C353 - Replace The Waste Toner Box

                        Originally posted by Trigger
                        am i the only one confussed with this thread? surely its a case of trying a new waste box and be done with?
                        This model has a toner waste auger system that has a tendency to clog up. Normally not a big deal in other models, but it's buried within this machine and requires a lot of disassembly to access it. The symptoms of a clogged waste toner auger in this model is a grinding noise and a 'replace toner waste box' notification.

                        edit: Sorry Hotfuser, didn't see that you'd already answered this.

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