Bizhub C284 Login Error when authentication and account track are turned OFF

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #16
    Re: Bizhub C284 Login Error when authentication and account track are turned OFF

    Hi, I've had a similar problem. The problem is in the driver. I downloaded the universal drivers to solve.

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    • BHM
      Trusted Tech

      Site Contributor
      100+ Posts
      • Feb 2011
      • 126

      #17
      Re: Bizhub C284 Login Error when authentication and account track are turned OFF

      Originally posted by B0265
      Make sure the correct model is selected in the configure tab of the driver.
      To add to this...


      Also make sure the function version selected in the configure tab is the same function version on the mfp. This option is not available on every model but will cause group authentication errors if the versions do not match.

      Comment

      • pappyvonsillypants
        Technician
        • Feb 2013
        • 30

        #18
        Re: Bizhub C284 Login Error when authentication and account track are turned OFF

        Originally posted by Bix
        Hi, I've had a similar problem. The problem is in the driver. I downloaded the universal drivers to solve.
        Hello by universal driver what do you mean?? i am a tech of 16 years and know my way around a machine etc... but where is that at on knoicas site? also i took my laptop and crossed over and still got a log in error, yet that lap top can print to my machine at the shop with no issues what so ever.

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        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #19
          Re: Bizhub C284 Login Error when authentication and account track are turned OFF

          Hello,

          is very easy! Go here: Download Centre - KONICA MINOLTA Europe

          After search your model and open "Drivers".

          Scrolling through you will find "Universal Printer Driver". You've never seen because it's a fairly recent novelty.

          download.jpg

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          • pappyvonsillypants
            Technician
            • Feb 2013
            • 30

            #20
            Re: Bizhub C284 Login Error when authentication and account track are turned OFF

            Originally posted by Bix
            Hi, I've had a similar problem. The problem is in the driver. I downloaded the universal drivers to solve.
            I found it and will try this I appreciate it!! Vielen Dank, dass Sie ein Lebensretter sind

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