PageScope Box Operator

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  • Norell.Strange
    Technician
    • Sep 2015
    • 13

    #1

    PageScope Box Operator

    Hi,

    I am having a problem with 454e, user boxes are showing on machine's panel with documents saved in it. Prints can be taken out from user boxes from machine but when i access user boxes through pagescope box operator boxes are accessible (can be opened) but documents are not visible. just blank boxes. When i recheck on machine side they are available. I have formatted the HDD but nothing happened. Re-installed box operator, tried different versions but same problem. I even checked by connecting directly via network cable with machine using laptop, but same fault.

    any solution or suggestion?
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: PageScope Box Operator

    Does PSWC work correctly to access the documents?
    Whatever

    Comment

    • Norell.Strange
      Technician
      • Sep 2015
      • 13

      #3
      Re: PageScope Box Operator

      PSWC works correctly to access user boxes in HDD not files or documents!

      Comment

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