Bizhub C353 Email scanning issue

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  • Cookr
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2011
    • 184

    #1

    Bizhub C353 Email scanning issue

    Working on Bizhub 353 with a fiery first problem was they couldn't print when I got there I noticed the cable from the fiery to the machine was broke (apparently somebody dropped a ream of paper on it or something and broke the pins that screw in) so I replaced that and printing works fine but now they say that since I did that the scanning will only work for an hour or 2 at a time. So it will work and then when they notice it failing they restart the machine then its fine again for a couple of hours then stops again. just wondering if anybody has any idea what could be causing this?

    Also the error I get is a server connection error
    Last edited by Cookr; 06-01-2017, 02:25 PM. Reason: More info
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