C6500 main body swap - Fiery server not seeing finishers

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  • weskes
    Technician
    • Oct 2015
    • 24
    #1

    C6500 main body swap - Fiery server not seeing finishers

    Hi all,
    I just did a main body swap on a c6500, on the new machine i have input the serials of all the finishers and made sure everything is connected properly and working. I was using an ic-303 server and everything was working fine until my server motherboard went over the weekend. Now I connected the ic-408 which came with this main body and it's only seeing the options of how it was hooked up when used last, meaing its showing 1 hich cap tray (not the 2 which i have) and the only finisher it's showing is the stacker. Now when i go through the webtools on the remote desktop to the server it shows all the correct finishers that I have... My machine has a folding unit, saddle sticher and Perfect binder... with 2 high cap trays... does anyone know how to get these to show in the server and CWS?? Any help is appreciated
    Tags: c6500, configuration, fiery controller
    • mthomasebs
      Technician

      50+ Posts
      • May 2017
      • 65
      #2
      Re: C6500 main body swap - Fiery server not seeing finishers

      Originally posted by weskes
      Hi all,
      I just did a main body swap on a c6500, on the new machine i have input the serials of all the finishers and made sure everything is connected properly and working. I was using an ic-303 server and everything was working fine until my server motherboard went over the weekend. Now I connected the ic-408 which came with this main body and it's only seeing the options of how it was hooked up when used last, meaing its showing 1 hich cap tray (not the 2 which i have) and the only finisher it's showing is the stacker. Now when i go through the webtools on the remote desktop to the server it shows all the correct finishers that I have... My machine has a folding unit, saddle sticher and Perfect binder... with 2 high cap trays... does anyone know how to get these to show in the server and CWS?? Any help is appreciated

      Do they show on the main machine screen on the engine?

        Comment

        • weskes
          Technician
          • Oct 2015
          • 24
          #3
          Re: C6500 main body swap - Fiery server not seeing finishers

          Originally posted by mthomasebs
          Do they show on the main machine screen on the engine?
          They show up on the touch screen of the machine however under the device tab on CWS they do not

            Comment

            • mthomasebs
              Technician

              50+ Posts
              • May 2017
              • 65
              #4
              Re: C6500 main body swap - Fiery server not seeing finishers

              Originally posted by weskes
              They show up on the touch screen of the machine however under the device tab on CWS they do not
              You may need to reload the Fiery system software and patches.

              A fresh install should correct it. I may be wrong though.

                Comment

                • methogod
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Dec 2008
                  • 915
                  #5
                  Re: C6500 main body swap - Fiery server not seeing finishers

                  IC408 doesn't work with all finishers, may need PRO80 (external) to work with some finishers....
                  or the IC408 may need to be updated as well...

                  what does the machine have attached?

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