bizhub 287 can't print

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  • DDlan
    Technician
    • Mar 2017
    • 26

    #1

    bizhub 287 can't print

    Hi friends!
    i am diffcult with bizhub 287. Print processing on the computer finished but printing does not start. job list on the control panel of this machine is print processing.
    please help me ,thanks all.
  • HitMan
    Trusted Tech

    100+ Posts
    • Aug 2015
    • 170

    #2
    Does the machine take copies?

    Comment

    • HitMan
      Trusted Tech

      100+ Posts
      • Aug 2015
      • 170

      #3
      If it's just a print issue, it may be that someone has 2 print drivers on their pc for that machine. They may have the same ip address in use on another driver which will have to be removed for the correct driver to print. If the machine doesn't copy the end of life messages may not be set up

      Comment

      • kyofox
        Junior Member
        • Mar 2015
        • 5

        #4
        Re: bizhub 287 can't print

        Can you access to the device through the web? Does the machine take copies and faxes, and what about scan? If it's just print problem, return the machine to the factory settings.

        Sent from my SM-G935F using Tapatalk

        Comment

        • DDlan
          Technician
          • Mar 2017
          • 26

          #5
          Re: bizhub 287 can't print

          Thanks friends!
          Machine is photo normal, on the panel isn't error.

          Comment

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