C224e error C-C180

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  • Drcopy
    Technician

    50+ Posts
    • Jan 2017
    • 57

    #1

    [Error Code] C224e error C-C180

    A few techs prior to myself have played with this device and now error c180 is showing.

    I have updated firmware, deleted USB loadable driver and installed.

    Any ideas?


    Sent from my iPhone using Tapatalk
    Last edited by Drcopy; 07-05-2017, 11:53 PM.
  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580

    #2
    Re: C224e error C-C180

    CC180 usually means that you have enabled some type of authentication device (AU-201, 205H) but the loadable driver that supports the device has not been installed. If you haven't added a reader, then it could be an MFP board. Always a good idea to start with latest firmware. Emujo

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    • Drcopy
      Technician

      50+ Posts
      • Jan 2017
      • 57

      #3
      Re: C224e error C-C180

      Already has the latest firmware


      Sent from my iPhone using Tapatalk

      Comment

      • Drcopy
        Technician

        50+ Posts
        • Jan 2017
        • 57

        #4
        Re: C224e error C-C180

        Performed ram clear in CS REMOTE CARE and no more error.

        Happy days!


        Sent from my iPhone using Tapatalk

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