Biz C220 SMB login error windows 10

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  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 14505

    #16
    Re: Biz C220 SMB login error windows 10

    Originally posted by kingarthur
    Everything was working before he did the update, I've said for them to tell their IT to "rollback" the upgrade, he was in there all this morning & still hasn't sorted it, they're using computer name, they had a problem about 2 months ago, when the IT chap had been in & left the scanning not working, he'd inputted everything wrong, including putting the folder name where the user name was supposed to go, of course as it was a "copier problem" so the customer called us to fix it, talked her through sorting it on the phone, trying to get them to change their IT to us, the staff wants to, but the boss wants to stay with their current provider "as they're cheaper", he just doesn't understand that they're not cheaper if they keep causing problems...
    There are two things that get changed when Win10 updates. The first is "password protected sharing" and he second is the network location.
    Right click on the network icon in toolbar. Select "Open network and sharing center". Make sure it isn't a "Public Network". If it is, click the start button and type "Homegroup". Click "Change network location".
    Password protected sharing, as stated earlier, needs to be off.

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    • richmods
      Technician
      • Aug 2013
      • 91

      #17
      Re: Biz C220 SMB login error windows 10

      Originally posted by CompyTech
      I've discovered the best way to setup scan to smb on Win10(and Win7) now, is to create a local user on the PC just for scanning, and give it whatever password. Give the share permissions to that user you created and setup the scan to file that way. Works 9/10 times for me.

      With all the recent security updates from Microsoft it has been more difficult to get SMB sharing setup without passwords.

      Good luck
      This above and also make sure the ethernet adapter is set to private and NOT public.

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