C554e with C2152 error

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  • jwrycza
    Office Systems Expert

    VIP Subscriber
    50+ Posts
    • Sep 2013
    • 88

    #1

    C554e with C2152 error

    I have this machine with this error code. Originally, the code would set only on color printing but, now, it is constant. I have replaced the fuser drive unit (That is where the motor and clutch are), PRCB board, power supply unit and HV unit. All with no change. Looking for some insight into this.
  • AjitN
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 287

    #2
    Re: C554e with C2152 error

    I think C2152 for ITB retract problem.
    Try to clean retract sensor and check retract mechanism.
    Hope this helps

    Comment

    • selig67
      Trusted Tech

      100+ Posts
      • May 2008
      • 156

      #3

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #4
        Re: C554e with C2152 error

        Did you change the transfer belt?

        Comment

        • jwrycza
          Office Systems Expert

          VIP Subscriber
          50+ Posts
          • Sep 2013
          • 88

          #5
          Re: C554e with C2152 error

          Originally posted by mo0651
          Did you change the transfer belt?
          No, I have not. It is a wiring issue as I am losing voltage to the relays.

          Comment

          • copierwhisper
            Technician

            50+ Posts
            • Mar 2013
            • 78

            #6
            Re: C554e with C2152 error

            Ultimately what was wrong and/or what was the fix?

            Comment

            • copytech,mike
              CopyTech,MIKE

              250+ Posts
              • Jun 2014
              • 258

              #7
              Re: C554e with C2152 error

              Originally posted by jwrycza
              I have this machine with this error code. Originally, the code would set only on color printing but, now, it is constant. I have replaced the fuser drive unit (That is where the motor and clutch are), PRCB board, power supply unit and HV unit. All with no change. Looking for some insight into this.
              Replace the transfer belt unit!

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5462

                #8
                Re: C554e with C2152 error

                Its normally toner on the sensor...
                Whatever

                Comment

                • Copier repairman
                  Technician
                  • Aug 2019
                  • 86

                  #9
                  Re: C554e with C2152 error

                  Originally posted by jwrycza
                  I have this machine with this error code. Originally, the code would set only on color printing but, now, it is constant. I have replaced the fuser drive unit (That is where the motor and clutch are), PRCB board, power supply unit and HV unit. All with no change. Looking for some insight into this.
                  Remove the transfer belt and clean the sensor.

                  Comment

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