[Error Code] C-2403 error on C6500

[Rocini.jr]

Hi Everyone!

Please, I'm looking for some light here... I have the C2403 error on the C6500. Error due to Cyan erase lamp. But I can turn the lamp on by the I/O check mode, as the other colors as well.
Also, a possible problem could be the ICP13, on the PRCB. I checked it, it's ok.
Finally, I checked the wiring between the connector back the process carriage to the connector attached to the lamp. I have continuity on both pins.
Oh, and I using a shim on the process carriage connector, to be shure about the attachment on back, inside the machine.

After all, Any ideas? TKS!

[K-3]

Re: C-2403 error on C6500

move cyan to another color, if code follows, then replace (el). if still c2403 then you may have a short or pinched wire.