C280 error DC00 DC30

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  • cayyell
    Technician

    Site Contributor
    50+ Posts
    • Feb 2013
    • 82
    #1

    C280 error DC00 DC30

    Been searching in the site noted is a security related issue

    Found nothing on manual

    When the machine started it throw up code DC00 right away, I can enter service mode use system error clear to clear it and machine can continue to Ready to copy.

    But whenever I try to make any lattice or gradient pattern print it will shows up DC30

    But the scan function still working.

    Need some enlightenment here!
    Tags: clear, dc00, dc30, error
    • mthomasebs
      Technician

      50+ Posts
      • May 2017
      • 65
      #2
      Re: C280 error DC00 DC30

      Originally posted by cayyell
      Been searching in the site noted is a security related issue

      Found nothing on manual

      When the machine started it throw up code DC00 right away, I can enter service mode use system error clear to clear it and machine can continue to Ready to copy.

      But whenever I try to make any lattice or gradient pattern print it will shows up DC30

      But the scan function still working.

      Need some enlightenment here!
      Have you tried formatting the HDD?

      C-DC00 is a security based code, usually due to the hdd being corrupted or compromised.

        Comment

        • cayyell
          Technician

          Site Contributor
          50+ Posts
          • Feb 2013
          • 82
          #3
          Re: C280 error DC00 DC30

          Originally posted by mthomasebs
          Have you tried formatting the HDD?

          C-DC00 is a security based code, usually due to the hdd being corrupted or compromised.

          I tried disable the HDD, but that didn't help.

            Comment

            • cayyell
              Technician

              Site Contributor
              50+ Posts
              • Feb 2013
              • 82
              #4
              Re: C280 error DC00 DC30

              I tried remove the HDD, that didn't help too

                Comment

                • AjitN
                  Trusted Tech

                  250+ Posts
                  • Mar 2009
                  • 287
                  #5
                  Re: C280 error DC00 DC30

                  Originally posted by cayyell
                  I tried disable the HDD, but that didn't help.
                  What do you mean by that? You are not able to disable HDD OR Disabling HDD did not resolved the problem.
                  You need to go to service mode and select HDD not installed (I think in system 2)

                    Comment

                    • cayyell
                      Technician

                      Site Contributor
                      50+ Posts
                      • Feb 2013
                      • 82
                      #6
                      Re: C280 error DC00 DC30

                      Originally posted by AjitN
                      What do you mean by that? You are not able to disable HDD OR Disabling HDD did not resolved the problem.
                      You need to go to service mode and select HDD not installed (I think in system 2)
                      Yes is already set to not installed.

                        Comment

                        • Don N.
                          Trusted Tech

                          250+ Posts
                          • Nov 2011
                          • 409
                          #7
                          Re: C280 error DC00 DC30

                          Assume you've checked relevant security settings and they are off...
                          Maybe try physical format (allow plenty of time) then probably have to logical format.
                          Just guessing. Also, is there a format SSD option on these? Can't remember.

                            Comment

                            • Copier Addict
                              Aging Tech

                              Site Contributor
                              10,000+ Posts
                              • Jul 2013
                              • 13055
                              #8

                                Comment

                                • allan
                                  RTFM!!

                                  5,000+ Posts
                                  • Apr 2010
                                  • 5445
                                  #9
                                  Re: C280 error DC00 DC30

                                  Originally posted by Don N.
                                  Assume you've checked relevant security settings and they are off...
                                  Maybe try physical format (allow plenty of time) then probably have to logical format.
                                  Just guessing. Also, is there a format SSD option on these? Can't remember.
                                  Yes if the HDD is not set the option changes to format SSD.
                                  Whatever

                                    Comment

                                    • allan
                                      RTFM!!

                                      5,000+ Posts
                                      • Apr 2010
                                      • 5445
                                      #10
                                      Re: C280 error DC00 DC30

                                      Initialize?
                                      Whatever

                                        Comment

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