Installing a LK-101 V3 C364e

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 506
    #1

    Installing a LK-101 V3 C364e

    Trying to install the above to a c364e

    Keep getting error code MAI001 when adding the token code and also "unable to confirm settings" on the function/license code tab

    Does the machine need to be on a certain firmware ?

    any help much appreciated
    Tags: c364e, code, function/license, settings
    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421
      #2
      Re: Installing a LK-101 V3 C364e

      Hi,

      it's necessary to rewrite the firmware to MFP card version: A1610Y0-F000-G20-58, set swtich No. 150 to [00000001] at Bit assignment[01] at HEX assignment in Service Mode > System 2 > Software switch setting, then activate the i-option license (lk-101)

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        • Kenny
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 506
          #3
          Re: Installing a LK-101 V3 C364e

          Originally posted by Bix
          Hi,

          it's necessary to rewrite the firmware to MFP card version: A1610Y0-F000-G20-58, set swtich No. 150 to [00000001] at Bit assignment[01] at HEX assignment in Service Mode > System 2 > Software switch setting, then activate the i-option license (lk-101)
          Thanks very much

          And that firmware is for the e model ?

          The machine is a Konica machine but i bought the LK-101 from Develop wouldn't have thought made a difference?

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421
              #4
              Re: Installing a LK-101 V3 C364e

              Yes, the firmware is of the bizhub 364e model (read in the service manual).


              Even if you bought from Develop, LK101 should be compatible

                Comment

                • B0265
                  Senior Tech

                  500+ Posts
                  • Jan 2007
                  • 718
                  #5
                  Re: Installing a LK-101 V3 C364e

                  I have never seen that code, but have you installed the optional memory?

                    Comment

                    • emujo2
                      Service Manager

                      1,000+ Posts
                      • Mar 2017
                      • 1580
                      #6
                      Re: Installing a LK-101 V3 C364e

                      I have seen these codes when the MFP does not have internet access, or cannot get to the KM LMS server located in Asia somewhere. If you have access to the KM website you should manually register the I-Option to the serial number. Here You will be provided a function and license key code set which you can install through admin or service mode. Additionally you can find out if the s/n you are trying to install the license on exists in the system, or if the LK has previously been registered on another device (you are screwed in this case). There are firmware and memory requirements, but lack of these only prevent web browser usage, not the basic install. Emujo

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