konica c364e ,

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  • kttyhwk
    Technician
    • May 2018
    • 12

    [Error Code] konica c364e ,

    c364e getting error codes 7030,7032 and 7306 when scanning to email. checked all Konica documentation, that code does not exsist. also checked active solutions , got nothing.
    machine has latest firmware???
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: konica c364e ,

    Originally posted by kttyhwk
    c364e getting error codes 7030,7032 and 7306 when scanning to email. checked all Konica documentation, that code does not exsist. also checked active solutions , got nothing.
    machine has latest firmware???
    do the scans error out?

    Comment

    • gerryproulx
      Technician
      • Mar 2015
      • 24

      #3
      Re: konica c364e ,

      check details on failed scan is probably a server connection error which means it is not finding the mail server check dns settings if using server name or it is an login error which usually means your authentication info is not set properly

      Comment

      • Copier Addict
        Aging Tech

        Site Contributor
        10,000+ Posts
        • Jul 2013
        • 13039

        #4
        Re: konica c364e ,

        Originally posted by Phil B.
        do the scans error out?
        I would guess yes, since he states he is getting error codes.

        Comment

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