work1 memory check error minolta +308

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  • pern2808
    Technician
    • Sep 2015
    • 17

    work1 memory check error minolta +308

    Hi all, have a +308 that as of this morning has been throwing a FC-14 code. Did a memmory check and the result was work1 memory check error NG 000000000 any help appreciated on how to solve. Thanks in advance.
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 13040

    #2
    Re: work1 memory check error minolta +308

    Originally posted by pern2808
    Hi all, have a +308 that as of this morning has been throwing a FC-14 code. Did a memmory check and the result was work1 memory check error NG 000000000 any help appreciated on how to solve. Thanks in advance.
    Did you re-seat the memory card? If not start there.

    Comment

    • pern2808
      Technician
      • Sep 2015
      • 17

      #3
      Re: work1 memory check error minolta +308

      Originally posted by copier addict
      Did you re-seat the memory card? If not start there.
      Removing panel now to try first.

      Comment

      • Copier Addict
        Aging Tech

        Site Contributor
        10,000+ Posts
        • Jul 2013
        • 13040

        #4
        Re: work1 memory check error minolta +308

        Originally posted by pern2808
        Removing panel now to try first.
        I just checked a C308 I have in the shop. I had forgotten they called the 1st module Work 0. Unless you have an LK installed you will not have a Work 1 module and it will show NG

        Comment

        • pern2808
          Technician
          • Sep 2015
          • 17

          #5
          Re: work1 memory check error minolta +308

          Originally posted by copier addict
          I just checked a C308 I have in the shop. I had forgotten they called the 1st module Work 0. Unless you have an LK installed you will not have a Work 1 module and it will show NG
          Thanks for update. Any ideas on the FA-14 code?

          Comment

          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 13040

            #6
            Re: work1 memory check error minolta +308

            Originally posted by pern2808
            Thanks for update. Any ideas on the FA-14 code?
            Are you an authorized tech?
            Try this,
            Recovery Tool firmware
            A7PU0Y0-F000-GXX-A8
            GXX-A8
            Preventive firmware
            A7PU0Y0-F000-GXX-B0
            GXX-B0

            Otherwise it is either the HDD or MFP board.
            There is a bulletin.

            Comment

            • pern2808
              Technician
              • Sep 2015
              • 17

              #7
              Re: work1 memory check error minolta +308

              Originally posted by copier addict
              Are you an authorized tech?
              Try this,
              Recovery Tool firmware
              A7PU0Y0-F000-GXX-A8
              GXX-A8
              Preventive firmware
              A7PU0Y0-F000-GXX-B0
              GXX-B0

              Otherwise it is either the HDD or MFP board.
              There is a bulletin.
              Yes I am will look at bulletin. Have been trying to update the firmware also. Not playing ball. Thanks for all your help. Seems to be ok now data cleared. Reseated dimm and seems ok now

              Comment

              • tech51
                Senior Tech

                500+ Posts
                • Jan 2009
                • 846

                #8
                Re: work1 memory check error minolta +308

                I see the code has gone now but if it comes back try running the complete diagnostic check in state confirmation (if the firmware’s up to date).
                This checks all electrical parts of the machine and then gives you an error code that you can refer to in the manual.

                If it’s not available in state confirmation, do the following.

                Full power off.

                Hold down the sub power switch and then switch on the main power.

                Hold the sub power switch down until the blue data light flashes, then release it.

                The machine should then boot into a diagnostic screen (takes a while to appear though).

                Press start and the diagnostics will run.

                This usually takes a minute or two and will appear to pause when it’s testing the hdd.

                Work1 will always fail unless an expansion memory is fitted.

                It will show the usual ok or ng messages.

                I,ve used this to help diagnose faults and it really helps.

                My money would be on the hard drive.

                Hope this helps you.

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421

                  #9
                  Re: work1 memory check error minolta +308

                  Hello, this problem is repeated very often lately in the Konica Minolta.


                  I understood only that this error is caused by a particular version of Adobe Reader, especially if it uses Chrome.

                  Comment

                  • Copier repairman
                    Technician
                    • Aug 2019
                    • 85

                    #10
                    Re: work1 memory check error minolta +308

                    will need the following files
                    You can help me.
                    canonrp@naver.com
                    jabattgg@gmail.com


                    Recovery Tool firmware
                    A7PU0Y0-F000-GXX-A8


                    Preventive firmware
                    A7PU0Y0-F000-GXX-B0


                    USB-BOOT firmware
                    A7PU0Y0-F000-GG3-54


                    USB-FW firmware
                    A7PU0Y0-F000-GC3-54


                    USB-SATA firmware
                    A7PU0Y0-F000-GXX-A6

                    Comment

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