C558 Black op panel

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  • SAR
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 182
    #1

    C558 Black op panel

    Start button stays amber. If you touch the panel you can hear it beep , but it stays black. If you power main switch off, it may come back up . Seems to happen coming out of sleep mode.
    Tags: back, black, coming, panel
    • guitar9199
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2016
      • 1097
      #2
      Re: C558 Black op panel

      I've seen this on other models. Try switching to "HIGH" power for sleep mode, and see if that takes care of it.

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        • srvctec
          Former KM Senior Tech

          500+ Posts
          • Oct 2009
          • 827
          #3
          Re: C558 Black op panel

          You didn't say what F/W level the machine is at. Make sure the latest F/W is installed as I think this was one of the issues I saw mentioned in the fixes.
          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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