Hello all!
I've got a bh211 that constantly jams in different ways (either before registration, or after it, and either in the fusin unit or already halfway out of the exit unit). Many times it cancels the job automatically (without anyone pressing stop) and my colleague tells me that at least once the countdown counter of the copies stopped counting at 18 (on a 20 copies job) but the paper kept being fed out.
I'm leaning towards an electrical problem, as most of the parts related to jamming have already been swapped with another machine - and because these symptoms aren't usual on a standard jam problem.
I'd like to start reflashing the firmware, but I don't have it for this particular model - could someone share it with me?
Besides that, I'd like to ask if someone else ever had this, because I surely never seen something like this.
Thanks!
I've got a bh211 that constantly jams in different ways (either before registration, or after it, and either in the fusin unit or already halfway out of the exit unit). Many times it cancels the job automatically (without anyone pressing stop) and my colleague tells me that at least once the countdown counter of the copies stopped counting at 18 (on a 20 copies job) but the paper kept being fed out.
I'm leaning towards an electrical problem, as most of the parts related to jamming have already been swapped with another machine - and because these symptoms aren't usual on a standard jam problem.
I'd like to start reflashing the firmware, but I don't have it for this particular model - could someone share it with me?
Besides that, I'd like to ask if someone else ever had this, because I surely never seen something like this.
Thanks!
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