8 series STOP LIFE

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  • greglogston
    Technician
    • Jul 2018
    • 34

    8 series STOP LIFE

    I have stop life enabled on an 8 series machine but machine is showing replace cyan drum message. Anyone know fix or cause for this?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: 8 series STOP LIFE

    Originally posted by greglogston
    I have stop life enabled on an 8 series machine but machine is showing replace cyan drum message. Anyone know fix or cause for this?
    WELL what is the life showing on the cyan drum?

    why do people REFUSE to give such important details when asking for a solution?

    STOP LIFE = when consumable @ EOL... the machine STOPS functioning

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    • greglogston
      Technician
      • Jul 2018
      • 34

      #3
      Re: 8 series STOP LIFE

      Wait. So by default the machine is set to keep running even if life of parts has passed? I just assumed the opposite, crapola on a stick.

      Edit: Apparently the 4e series is enabled by default and the 8 series is not.

      Comment

      • mincopier
        Trusted Tech

        250+ Posts
        • Dec 2015
        • 290

        #4
        Re: 8 series STOP LIFE

        So did the machine stop functioning?

        There are two settings in the machine. One for the message and one for preventing the machine from shutting down at he end of life of the consumables. Apparently the replace message is still enabled. Check the setup guide and it will walk you through the steps. Part of which has the enable and disable message.

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        • REGSIS
          Trusted Tech

          250+ Posts
          • May 2016
          • 434

          #5
          Re: 8 series STOP LIFE

          Originally posted by greglogston
          Wait. So by default the machine is set to keep running even if life of parts has passed? I just assumed the opposite, crapola on a stick.

          Edit: Apparently the 4e series is enabled by default and the 8 series is not.
          Default on 8 series is to show you no warning and keep running until you get lines on image, but that comes around the predicted lifetime. So, anyway the drum needs to be replaced.

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