Hi all,
Thought I would post this just in case anyone else comes across this and ends up chasing their tail like me for 2 days!!!
We recently purchased a trade 654e that was fine except the paper deck tray 3 had been locked to headed paper. When you tried to change it using the paper tray change paper tray button it was greyed out and didn't work. This was the same for trays 2 and 4 but was not a problem as they were set to normal plain paper. Tray 1 the button worked but all the options for fancy papers etc were missing.
I thought there must be some obscure admin lock feature buried deep in the admin menus somewhere. Nope, so went through service mode and again everything seemed normal. However, the next day I decided to compare the soft switch settings to a 364e. Start of along search I thought.
Hey presto SW49 set to HEX40. Set to HEX00 and Bob's your uncle all sorted.
One to remember. It would be nice if there was some sort of list however incomplete of these switches..as they're not in service manual
.
Okay rant over...
Thought I would post this just in case anyone else comes across this and ends up chasing their tail like me for 2 days!!!
We recently purchased a trade 654e that was fine except the paper deck tray 3 had been locked to headed paper. When you tried to change it using the paper tray change paper tray button it was greyed out and didn't work. This was the same for trays 2 and 4 but was not a problem as they were set to normal plain paper. Tray 1 the button worked but all the options for fancy papers etc were missing.
I thought there must be some obscure admin lock feature buried deep in the admin menus somewhere. Nope, so went through service mode and again everything seemed normal. However, the next day I decided to compare the soft switch settings to a 364e. Start of along search I thought.
Hey presto SW49 set to HEX40. Set to HEX00 and Bob's your uncle all sorted.
One to remember. It would be nice if there was some sort of list however incomplete of these switches..as they're not in service manual
.Okay rant over...