Konica Minolta Low Toner Alert Notification

[KMFLT3CH]

Re: Konica Minolta Low Toner Alert Notification

Is there a way to program Konica Minolta machines to notify us via email that toner is low and not completely out? On Kyocera machines, we're able to set thresholds to notify us when the toner is for example at 10%. This gives us time to prepare a new toner before the machine goes down. On the Konica machines, we only get a notification when the toner is out - which doesn't really do us any good.

The machine shouldn't be running until it's dry, it should be giving you some sort of warning on the panel that the toner is getting low and to "replace it when indicated."

Have your service tech (or you) check the settings in Service Mode > System 2 > Unit Change.

On that screen, the "Toner Near Empty" warning should be turned on, and just under that you can configure the "Near Empty Display Time" which allows you to fine tune how early the warning shows up on the control panel.

[progoffice]

Re: Konica Minolta Low Toner Alert Notification

The machine shouldn't be running until it's dry, it should be giving you some sort of warning on the panel that the toner is getting low and to "replace it when indicated."

Have your service tech (or you) check the settings in Service Mode > System 2 > Unit Change.

On that screen, the "Toner Near Empty" warning should be turned on, and just under that you can configure the "Near Empty Display Time" which allows you to fine tune how early the warning shows up on the control panel.

If only configuring that "Near Empty Display Time" would also fine tune when the machine would send "Replenish Toner" status notifications via email.

[emujo2]

Re: Konica Minolta Low Toner Alert Notification

You are getting off track...no matter what the MFP displays, if someone doesn't see it and call for toner, they will be dead...The original poster's question was low toner notifications...Which KMs do not provide, just out of toner. Now you could install some kind of fleet management tool that would capture these SMP messages and send alerts back to your company to facilitate toner replenishment. Another option would be PSES netcare device manager..This could be configured to email MFP statuses. On the plus side, it's free, on the neg, it's can be difficult to get running and new devices require updated plugin files. Printfleet and MPS are some 3rd party softwares that will do the same thing. Emujo