Account track on Mac

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  • mascan42
    Trusted Tech

    250+ Posts
    • Oct 2008
    • 480
    #16
    Re: Account track on Mac

    Originally posted by B0265
    What applications have you tried?
    I checked on a Mac running 10.14.3, and from Adobe Reader DC, Word and Chrome the normal driver settings like output method, layout/finish etc was available.
    Word and Chrome are using the Apple "printer features" setup.

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      • B0265
        Senior Tech

        500+ Posts
        • Jan 2007
        • 718
        #17
        Re: Account track on Mac

        Originally posted by mascan42
        Word and Chrome are using the Apple "printer features" setup.
        Thats strange beacuse that is not the situation on the Mac I used for test using the C308 driver.
        What Mac OS version have you used?

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          • UKTeam
            Technician
            • Feb 2009
            • 24
            #18
            Re: Account track on Mac

            There's an official response document from KM on this I'm afraid.....

            Mark
            Attached Files

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              • mascan42
                Trusted Tech

                250+ Posts
                • Oct 2008
                • 480
                #19
                Re: Account track on Mac

                That's unhelpful, since A. there's still no permanent solution and B. my customer's computer did it for all installed applications, so even their workaround is useless.

                That bulletin is a really long-winded shoulder shrug. Come on. That can't be the only response. Write a new driver. Come up with new firmware. There has to be a way around this.

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                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14347
                    #20
                    Re: Account track on Mac

                    Originally posted by mascan42
                    That's unhelpful, since A. there's still no permanent solution and B. my customer's computer did it for all installed applications, so even their workaround is useless.

                    That bulletin is a really long-winded shoulder shrug. Come on. That can't be the only response. Write a new driver. Come up with new firmware. There has to be a way around this.
                    It sounds like you think this is a KonMin initiative. This is all on Apple and it is well known they don't play well with others.
                    Try uninstalling acrobat reader and then reinstall it. Worth a shot.

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                      • darry1322
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Oct 2010
                        • 817
                        #21
                        Re: Account track on Mac

                        Originally posted by mascan42
                        That's unhelpful, since A. there's still no permanent solution and B. my customer's computer did it for all installed applications, so even their workaround is useless.

                        That bulletin is a really long-winded shoulder shrug. Come on. That can't be the only response. Write a new driver. Come up with new firmware. There has to be a way around this.

                        The way around it is for Apple to fix it. They broke it.

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