From Canon to KM

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  • onlyinnewfoundland
    Trusted Tech

    100+ Posts
    • Apr 2013
    • 235

    From Canon to KM

    Hi guys

    I have been a Canon guy for the last 8 years, and soon I will have the opportunity to work on some KM machines while still primarily working on Canon.

    I work on everything desktop printer to biggest production units and OCE stuff with Canon

    Just looking to see if you folks have any tips on how to prepare for working on KM machines...

    Not sure what kind of machines I'll be working on, but I assume primarily b/w and color office machines...probably won't be touching the production stuff for a while.

    An ex-coworker tells me they are less hardware focused and more software focused? Not sure if this is true.

    Cheers
  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #2
    Re: From Canon to KM

    Originally posted by onlyinnewfoundland
    Hi guys

    I have been a Canon guy for the last 8 years, and soon I will have the opportunity to work on some KM machines while still primarily working on Canon.

    I work on everything desktop printer to biggest production units and OCE stuff with Canon

    Just looking to see if you folks have any tips on how to prepare for working on KM machines...

    Not sure what kind of machines I'll be working on, but I assume primarily b/w and color office machines...probably won't be touching the production stuff for a while.

    An ex-coworker tells me they are less hardware focused and more software focused? Not sure if this is true.

    Cheers
    Not sure what you mean by "more software focused" but having said that, I came from a few years of working on ricoh stuff to shifting over to KM stuff, which was a positive change!!! My company also deals with canon, but their core brand is KM. I do know that KM uses their own developed Linux Distro OS/firmware. They have they can have a main firmware, sub firmware & movie data files for the instructional screen animations. If you have a chance to get your hands on some refurbs, it will help you out. [emoji41][emoji1303]

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 526

      #3
      Re: From Canon to KM

      In my opinion KM office colour is far superior than Canon. Not too sure about B&W but the colour is very good and as long as you use original toner you will have very few problems. Keep up with F/W updates and feed tyres and it will run without any problems. Thats my experience anyways.

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: From Canon to KM

        Originally posted by Max
        In my opinion KM office colour is far superior than Canon. Not too sure about B&W but the colour is very good and as long as you use original toner you will have very few problems. Keep up with F/W updates and feed tyres and it will run without any problems. Thats my experience anyways.
        UNIVERSAL FEED TIRES!!![emoji41][emoji1303]

        Sent from my SM-N950U1 using Tapatalk
        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • qbert69
          Service Manager

          1,000+ Posts
          • Mar 2013
          • 1152

          #5
          Re: From Canon to KM

          Originally posted by Max
          In my opinion KM office colour is far superior than Canon. Not too sure about B&W but the colour is very good and as long as you use original toner you will have very few problems. Keep up with F/W updates and feed tyres and it will run without any problems. Thats my experience anyways.
          Color is Excellent Too!!!....even without a Fiery!!![emoji41][emoji1303]

          Sent from my SM-N950U1 using Tapatalk
          REACH FOR THE STARS!!!
          Konica Minolta Planetariums!
          https://www.konicaminolta.com/planet...gma/index.html

          Comment

          • Bix
            Service Manager

            1,000+ Posts
            • Apr 2018
            • 1421

            #6
            Re: From Canon to KM

            KM machines are robust from a hardware point of view. If you use everything original, you could forget about the existence of some customers.


            If you have the chance, you do some courses on Mplus

            Comment

            • Redrichie

              #7
              Re: From Canon to KM

              I work for a KM exclusive dealer. I service everything from printers to Press C2070's. There are plenty of mechanical problems but nothing I would consider out of the ordinary. There seem to be lots of board and firmware problems as of late. I do tons of connection IT stuff. My company doesnt have any managed IT services, so only a couple of us handle connection problems. I think the 4 Series machines forward are more mechanically sound than the older stuff, but weak in the electronics components. But it may just be me.

              Comment

              • Zesti
                Trusted Tech

                250+ Posts
                • Jun 2009
                • 308

                #8
                Re: From Canon to KM

                HI guys,
                I'm a free lancer and got a hand on almost all makes, but my favorite is KonicaMinolta. Few guys above talked about using original consumables and forget about day to day calls. The software setup of KMs is much simpler than any other brands and fewer settings to tweak with, if using good quality consumables.
                SO welcome aboard and don'r worry a lot.

                Comment

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