Black line only on one side PDF bizhub C258

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Black line only on one side PDF bizhub C258

    Hi,


    today a customer has reported us a problem with the bizhub C258. In short, he prints a two-sided pdf and on one side a black line goes on all pages. The machine has only 25,000 copies, so brand new.


    I tried to print from another PC of a Word file, it seems that this line is not there. I tried to print from another PC of a Word file, it seems that this line is not there. I doing a two-sided directly from the printer, no problem.


    Perhaps an Adobe problem? Has anyone happened?


    Thanks so much.


    See you soon
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