bizhub 363 / 364e address book compatibility

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  • freginold
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 102

    bizhub 363 / 364e address book compatibility

    Does anyone know whether you can export an address book from a bizhub 363 and import it into a 364e? We have a 363, with a 364e coming online soon. I'll be able to test it once it's live but if anyone knows from experience whether they use the same format that would be helpful. Thanks.
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  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 13037

    #2
    Re: bizhub 363 / 364e address book compatibility

    Originally posted by freginold
    Does anyone know whether you can export an address book from a bizhub 363 and import it into a 364e? We have a 363, with a 364e coming online soon. I'll be able to test it once it's live but if anyone knows from experience whether they use the same format that would be helpful. Thanks.
    Pagescope data administrator is the tool to use for this.

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: bizhub 363 / 364e address book compatibility

      Hi, you can not do it directly.


      You must use the recommended tool above.

      Comment

      • freginold
        Trusted Tech

        100+ Posts
        • Sep 2010
        • 102

        #4
        Re: bizhub 363 / 364e address book compatibility

        Originally posted by copier addict
        Pagescope data administrator is the tool to use for this.
        Thanks, unfortunately IT policy doesn't allow install of non-approved programs. Is there any other way to import a 363 address book to a 364e? Any KM web-based tool?

        If there's no option besides Pagescope, I'll transfer the addresses manually. Thanks for your help.
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        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: bizhub 363 / 364e address book compatibility

          If there is a couple of machines it will be well worth it to get permission to install it.
          You can use a laptop and use the app to export to file and to import on the next machine.
          Whatever

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          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 13037

            #6
            Re: bizhub 363 / 364e address book compatibility

            Originally posted by freginold
            Thanks, unfortunately IT policy doesn't allow install of non-approved programs. Is there any other way to import a 363 address book to a 364e? Any KM web-based tool?

            If there's no option besides Pagescope, I'll transfer the addresses manually. Thanks for your help.
            If you are a technician simply connect the two machines using a switch and use your laptop to transfer the address book with pagescope data administrator.
            That way the two machines can be isolated from their network during the transfer.
            Or attempt to convince IT that pagescope data administrator is safe.

            Comment

            • mincopier
              Trusted Tech

              250+ Posts
              • Dec 2015
              • 290

              #7
              Re: bizhub 363 / 364e address book compatibility

              As mentioned above use a laptop and disconnect from the network. You do not have to have a router to do this, but I believe by using the router you can export the passwords from the old machine. If not you can export from the old machine as a CSV file and import into the new machine. Depending on the number of One touches on the old machine just put them both on the network and copy and paste from one to the other.

              Worst case using the web interface of the copier you can export the address book as a txt file. I have not had much success importing that txt file back into another copier.

              With the new 4 series machines though they make it much easier going from a 4 series to an 8 series.

              Comment

              • rrrohan
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2011
                • 1971

                #8
                Re: bizhub 363 / 364e address book compatibility

                Even if you can only plug 1 in at a time just import both address book and authentication (must do both) then save it as a bin file.

                Then plug in other copier
                Register the device from the bin file then you can do it as if they are both connected

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