[Misc] Konica Minolta C224e Paper size detecting as 11x17

[musthafavi]

Konica Minolta C224e from Tray2 Paper size detecting as 11x17

[byronf]

Re: Konica Minolta C224e Paper size detecting as 11x17

[QUOTE=musthafavi;715208]Konica Minolta C224e from Tray2 Paper size detecting
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[Copier Addict]

Re: Konica Minolta C224e Paper size detecting as 11x17

Konica Minolta C224e from Tray2 Paper size detecting as 11x17

What size paper is in the tray? What have you done to troubleshoot problem?

[tech51]

Re: Konica Minolta C224e Paper size detecting as 11x17

Usually a broken wire on the connector as it plugs into the size block. Easily repairable if you know how to use a soldering iron.

[musthafavi]

Re: Konica Minolta C224e Paper size detecting as 11x17

What size paper is in the tray? What have you done to troubleshoot problem?

Paper size in the tray : A3

[Phil B.]

Re: Konica Minolta C224e Paper size detecting as 11x17

Paper size in the tray : A3

what have you done to correct the issue?

you need to provide more info if you want a resolve

[musthafavi]

Re: Konica Minolta C224e Paper size detecting as 11x17

what have you done to correct the issue?

you need to provide more info if you want a resolve

Thanks for your replay, the issue has been solved,

Feed roller has been changed and its working fine now

[Phil B.]

Re: Konica Minolta C224e Paper size detecting as 11x17

Thanks for your replay, the issue has been solved,

Feed roller has been changed and its working fine now

ok a *TIP* anytime you have 'size mismatch' 'false/ghost jams'

AT LEAST CLEAN THE ROLLERS.. basics.. EVEN in the USERS manual!

[allan]

Re: Konica Minolta C224e Paper size detecting as 11x17

Usually a broken wire on the connector as it plugs into the size block. Easily repairable if you know how to use a soldering iron.

Not that common but had that before where the wire breaks of right next to the connector.
Still not sure how a feed roller fixes a tray size detection problem??
Hate those timing jams J-99XX but it point you in the right direction if the machine tells
you to check paper size in the tray.

[musthafavi]

Re: Konica Minolta C224e Paper size detecting as 11x17

Not that common but had that before where the wire breaks of right next to the connector.
Still not sure how a feed roller fixes a tray size detection problem??
Hate those timing jams J-99XX but it point you in the right direction if the machine tells
you to check the paper size in the tray.

Before changing the feed roller, I cleaned the paper tray, feed roller and it keeps continue getting the same paper size

and finally, changed both feed roller and its working fine

[Phil B.]

Re: Konica Minolta C224e Paper size detecting as 11x17

Still not sure how a feed roller fixes a tray size detection problem??

doesn't fit logic for me...

unless moving trays got a sensor working...

[musthafavi]

Re: Konica Minolta C224e Paper size detecting as 11x17

doesn't fit logic for me...

unless moving trays got a sensor working...

Yes you are right, again its revert back to 11X7 size,

after restarting the printer its detect as A3, after a while or while loading new paper it's detecting as 11x7

Please need your suggestions and support to short out this issue, what I will do next

[allan]

Re: Konica Minolta C224e Paper size detecting as 11x17

Eish... Its the Width detection sensor on the sensor holder its broken or the wire is broken use a screwdriver to remove the sensor holder to inspect the holder and the sensors the connector and the cable.

[musthafavi]

Re: Konica Minolta C224e Paper size detecting as 11x17

Eish... Its the Width detection sensor on the sensor holder its broken or the wire is broken use a screwdriver to remove the sensor holder to inspect the holder and the sensors the connector and the cable.

could you please explain, where it is located in Tray2

[allan]

Re: Konica Minolta C224e Paper size detecting as 11x17

If you remove the tray at the back inside the machine.
Could even find a piece of paper in there.