Can you export user boxes on Konica Machines

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  • progoffice
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 328

    Can you export user boxes on Konica Machines

    We are in the process of setting up several Konica machines all the same way. I know it's possible to export almost all settings via USB; however, I don't think this exports User Boxes. I know Kyocera machines can do it. I don't care about the content of the User Box, just the creation of the boxes. Maybe the Data Administrator can do it?
  • K-3
    service technician

    50+ Posts
    • Feb 2018
    • 51

    #2
    Re: Can you export user boxes on Konica Machines

    i believe you are right with data administrator

    Comment

    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #3

      Comment

      • progoffice
        Trusted Tech

        250+ Posts
        • Nov 2008
        • 328

        #4
        Re: Can you export user boxes on Konica Machines


        That would be awesome if you can find out which bulletin number references this enhanced export mode.

        Comment

        • mincopier
          Trusted Tech

          250+ Posts
          • Dec 2015
          • 290

          #5
          Re: Can you export user boxes on Konica Machines

          The following only works on "4" series machines and newer. Not sure if this will move the User boxes or not as we have very few that actually use this feature. It also will not copy the IP, Subnet, and Gateway address's.

          Service mode
          System 2
          Software Switches
          Choose switch 72
          Change to Hex 04
          Fix
          End until out of service mode

          Administrator mode
          Scroll right until external memory backup, might be External Memory

          Here is the import/export options. Use export on the old machine to load the thumb drive and import on the new machine to load the machine. Must use a password, keep it simple such as 1234.

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 27442

            #6
            Re: Can you export user boxes on Konica Machines

            Yes you can export and import user boxes names
            But NOT the contents of the user boxes

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            • progoffice
              Trusted Tech

              250+ Posts
              • Nov 2008
              • 328

              #7
              Re: Can you export user boxes on Konica Machines

              Originally posted by bsm2
              Yes you can export and import user boxes names
              But NOT the contents of the user boxes

              I'm familiar with the switch 72 HEX 04 setting, but how do you export User Box names? I don't think this option is available even after enabling these settings. Is there another switch setting to enable this feature?

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 27442

                #8
                Re: Can you export user boxes on Konica Machines

                Originally posted by progoffice
                I'm familiar with the switch 72 HEX 04 setting, but how do you export User Box names? I don't think this option is available even after enabling these settings. Is there another switch setting to enable this feature?

                Never had to enable a hex switch switch , it was in the admin tool

                Comment

                • emujo2
                  Service Manager

                  1,000+ Posts
                  • Mar 2017
                  • 1580

                  #9
                  Re: Can you export user boxes on Konica Machines

                  I was forced to do this once for a customer. Had to use PSWC to download all the box files, then push them back to the new device.

                  Comment

                  • rrrohan
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2011
                    • 1971

                    #10
                    Re: Can you export user boxes on Konica Machines

                    Originally posted by bsm2
                    Never had to enable a hex switch switch , it was in the admin tool
                    Odd I've never had it enabled out of the box. If they are now enabling it by default that's good, why hide such a good feature

                    Comment

                    • progoffice
                      Trusted Tech

                      250+ Posts
                      • Nov 2008
                      • 328

                      #11
                      Re: Can you export user boxes on Konica Machines

                      Originally posted by emujo2
                      I was forced to do this once for a customer. Had to use PSWC to download all the box files, then push them back to the new device.
                      I don't see the option to export boxes using PSWC. Is this located under Import/Export? If so, which option refers to Boxes?

                      Comment

                      • Copier Addict
                        Aging Tech

                        Site Contributor
                        10,000+ Posts
                        • Jul 2013
                        • 13039

                        #12
                        Re: Can you export user boxes on Konica Machines

                        Originally posted by progoffice
                        I don't see the option to export boxes using PSWC. Is this located under Import/Export? If so, which option refers to Boxes?
                        I don't know of any way to export user boxes. You just have to recreate them on the new machine as far as I know.

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: Can you export user boxes on Konica Machines

                          Had the task before. About 20 user boxes full of stuff. Sent using address book and FTP location from the panel. But did not know any better.
                          Lost all the print job settings that mattered on some of the documents.

                          Can use Box Operator. But that is only box contents.
                          Whatever

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