KONICA Minolta C224E indicating wrong toner level

[musthafavi]

KONICA Minolta C224E indicating wrong toner level and while printing it's getting blank page (not printing any color )

even I tried to remove the all toner from the machine and still indicating toner level without any error code Please see the attached

[allan]

Re: KONICA Minolta C224E indicating wrong toner level

It determines toner consumption by checking stuff like the coverage and the amount of times the gerbil spun the hamster wheel.
So if the machine detects a near empty condition and you take the toner out of the machine it should be empty and any thing going back in must be the replacement.
If it gets screw up it will get fixed the next cycle unless it gets screwed up again.

So don't think the problem is related to blank prints.

What happens if there is no laser data?

By color do you mean K included?

Are the drum and dev life counters with in yield?
Did you change any boards?

[musthafavi]

Re: KONICA Minolta C224E indicating wrong toner level

It determines toner consumption by checking stuff like the coverage and the amount of times the gerbil spun the hamster wheel.
So if the machine detects a near empty condition and you take the toner out of the machine it should be empty and any thing going back in must be the replacement.
If it gets screw up it will get fixed the next cycle unless it gets screwed up again.

So don't think the problem is related to blank prints.

What happens if there is no laser data?

By color do you mean K included?

Are the drum and dev life counters with in yield?
Did you change any boards?

Drum unit and dev unit is going to expire on 8th Aug 2019
Thanks for your replay, I didn't change any board,


The black color also not printing, I removed all toners from the machine, but still, toner level is showing as showing in attachment

[Phil B.]

Re: KONICA Minolta C224E indicating wrong toner level

Drum unit and dev unit is going to expire on 8th Aug 2019
Thanks for your replay, I didn't change any board,
The black color also not printing, I removed all toners from the machine, but still, toner level is showing as showing in attachment

WHEN does the DEVELOPER go EOL? ..
have you cleaned the toner supply tubes?
is there a big spill in machine?
just because the PCU is 'supposed' to expire on XX/XX/XXXX what media has been used?
OEM or COMPAT toner n parts...?

you always give information lacking in your questions asked

[lazymangr]

Re: KONICA Minolta C224E indicating wrong toner level

i have never trusted konica minolta estimated toner level. i always close the machine and check the bottles for true level

[musthafavi]

Re: KONICA Minolta C224E indicating wrong toner level

WHEN does the DEVELOPER go EOL? ..
have you cleaned the toner supply tubes?
is there a big spill in the machine?
just because the PCU is 'supposed' to expire on XX/XX/XXXX what media has been used?
OEM or COMPAT toner n parts...?

you always give information lacking in your questions asked

Thanks for your support
Please find the attached consumable EOL details
I cleaned everything,
I removed all toner and taken this attached consumable details screenshot, so that means toner sensor is not working

How I can rectify this issue

[allan]

Re: KONICA Minolta C224E indicating wrong toner level

May be the gerbil died or the front door switch is broken.
Do you know where these toner sensors are located?

What are the TCR levels for CMYK?

[musthafavi]

Re: KONICA Minolta C224E indicating wrong toner level

May be the gerbil died or the front door switch is broken.
Do you know where these toner sensors are located?

What are the TCR levels for CMYK?

I don't know where this sensor is located

TCR level for CMYK is zero

[allan]

Re: KONICA Minolta C224E indicating wrong toner level

If the TCR values are 0 it normally means the value is yet to be acquired after restarting the machine. Make a copy to get the values.
The toner end sensors are inside the sub hopper.
But ignore those values and get on with fixing the real problem as you mentioned be blank prints.

[musthafavi]

Re: KONICA Minolta C224E indicating wrong toner level

If the TCR values are 0 it normally means the value is yet to be acquired after restarting the machine. Make a copy to get the values.
The toner end sensors are inside the sub hopper.
But ignore those values and get on with fixing the real problem as you mentioned be blank prints.

I tried to make a copy, it's giving only a blank page( not printing any color )

what i will do the next step

[Copier Addict]

Re: KONICA Minolta C224E indicating wrong toner level

I tried to make a copy, it's giving only a blank page( not printing any color )

what i will do the next step

Have you stopped machine mid-copy and checked the transfer belt for an image? Have you checked to make sure there isn't anything covering the printhead? Have you done any troubleshooting?

[musthafavi]

Re: KONICA Minolta C224E indicating wrong toner level

Have you stopped machine mid-copy and checked the transfer belt for an image? Have you checked to make sure there isn't anything covering the printhead? Have you done any troubleshooting?

There is no image in the image transfer belt unit

[Phil B.]

Re: KONICA Minolta C224E indicating wrong toner level

There is no image in the image transfer belt unit

LASER BASICS 101 .. did you even PASS the class?

no image on belt.. is there image on drums? NO? Vad laser or blockage of beam from laser...

image ON belt? 2nd transfer system...

RTFM

[Oystercopy]

Re: KONICA Minolta C224E indicating wrong toner level

It sounds like the HVT driver board may have failed...
OC