CSRC connected to 2 services?

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    CSRC connected to 2 services?

    Is it possible to have CSRC connect under two service centers?

    We contract work for KM and would be good to be able to CSRC onto copier prior to visit as is normal procedure for us but KM need CSRC also for meter readings.

    I noticed it has HTTP1 and HTTP2 which would indicate to me that you can but once one CENTER ID is connected i cant see how to add an additional connection
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: CSRC connected to 2 services?

    Hi, this is because you have CSRC in local?


    We have a CSRC on the net. To divide the sites, we can create sub-categories. In this way we configure the CSRC in the machines the same way and we make the changes via software.

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    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: CSRC connected to 2 services?

      Originally posted by Bix
      Hi, this is because you have CSRC in local?


      We have a CSRC on the net. To divide the sites, we can create sub-categories. In this way we configure the CSRC in the machines the same way and we make the changes via software.
      no both CSRC connections are hosted by KM but they use complete different service center ID so our access is limited to devices on our service ID

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #4
        Re: CSRC connected to 2 services?

        When I create a new entity, I allow myself to choose different protocols.


        When you do New entity> Protocol. I have both HTTP1 connections and EMAIL connections

        In the same identity you can only have one protocol.

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        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: CSRC connected to 2 services?

          http1 and http2 is a choice for different communication modes. Its for one-way or bi-directional communication.
          Same for email1 and email2.
          Whatever

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          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1971

            #6
            Re: CSRC connected to 2 services?

            So I need to setup both prior to pressing initial connect?

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