Hi all
I have a c224e with intermittent 9901 jams. I noticed on arrival that the conveyance clutch was out of position on arrival but after setting this correctly it still jammed intermittently from tray 2 only.
I have installed the spring (part number A161563000) in tray 2 feeder.
The conveyance roller is the new ribbed version.
I have noticed a clicking sound like the paper is hitting somewhere as it exits the tray but cant see anything obvious.
The machine only has 2 trays.
I do need to double check if it has the new ribbed version pickup rollers....
I have put A4 in tray 2 and A3 in tray one....
I also noticed on my visit that the near side black lock which screws to the near side ITB bracket that meets the right side door when closing was missing so I have one on order.
Theres a lot of info about 9901 jams on here but from what I see they are related to machines with lower paper decks or LCT's but this one only has the standard 2 trays. Is there some shims or washers needed on the conveyance clutch or similar?
I look forward to any input!
Many thanks
I have a c224e with intermittent 9901 jams. I noticed on arrival that the conveyance clutch was out of position on arrival but after setting this correctly it still jammed intermittently from tray 2 only.
I have installed the spring (part number A161563000) in tray 2 feeder.
The conveyance roller is the new ribbed version.
I have noticed a clicking sound like the paper is hitting somewhere as it exits the tray but cant see anything obvious.
The machine only has 2 trays.
I do need to double check if it has the new ribbed version pickup rollers....
I have put A4 in tray 2 and A3 in tray one....
I also noticed on my visit that the near side black lock which screws to the near side ITB bracket that meets the right side door when closing was missing so I have one on order.
Theres a lot of info about 9901 jams on here but from what I see they are related to machines with lower paper decks or LCT's but this one only has the standard 2 trays. Is there some shims or washers needed on the conveyance clutch or similar?
I look forward to any input!
Many thanks
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